Customer Service Representative

ELDON WARR, III

*** * **** ** *** b Lansing mi **906 ********@*****.***

SUMMARY OF QUALIFICATIONS

Sales and Customer Service Representative with extensive experience in providing customers with a personalized experience and product knowledge to ensure their needs are met. Provide high-quality, friendly, profession and independently tailored customer service to each client. Proficient time management, communication and interpersonal skills.

PROFESSIONAL EXPERIENCE

Lapienski package Services, inc. and C & JH INC. Lansing, MI

FedEx Courier May 2017-March 2022

Apply high-level customer service, time management and independent thinking skills to deliver items timely and in a professional manner.

Create a friendly yet professional rapport with business and individual customers on my route.

Apply independent thinking skills to adjust daily route to meet customers delivery timeframes.

Express Cleaning Service Kill Devil Hills, NC

Delivery Driver July 2016 - November 2016

Applied communication skills and inventory management skills to ensure customers can meet customer needs.

Evaluated, inventoried and delivered linens to five-star resorts.

General housekeeping, bundling and sorting linens for cleaning and delivery.

Bats Taxi St. Petersburg, FL

Driver January 2015 - 2016

Provided a professional and safe ride experience for customers.

Maintained on-time pick-up and drop-off to customers.

Ensured vehicle was properly sanitized and presentable for each customer’s experience.

Assisted customers with information related to local entertainment, restaurants and points of interest.

Gemini Subscriptions Phoenix, AZ

General Manager September 2002 - 2014

Applied management and sales knowledge to assist employees with meeting their goals.

Managed approximately 100 employees.

Provided training and motivational speeches to build employees’ strengths and confidence.

Researched selling markets for optimal sales as well as arranged travel and lodging requirement for employees.

Sales Associate

Applied product knowledge and interpersonal skills to evaluate customer’s needs.

Presented magazine sales door-to-door to customers nationwide.

Maintained a sales quota above the daily and weekly expectations.

RELEVENT EDUCATION AND COURSE WORK

Lansing Community College, Lansing, MI u Courses in Business Management and Real Estate

Waverly High School u Lansing, MI u General Studies u Graduated: May 2001

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