Customer Service Administrative Assistant
Resume:
Aminata Barry
New York, NY *****
**********@******.***
Looking for a dynamic company offering real job opportunities Work Experience
Server
Dallas BBQ-Bronx, NY
March 2020 to Present
Hostess/ cashier
Dallas BBQ-Bronx, NY
April 2019 to Present
A host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff Hostess
Conrad Hotels & Resorts-New York, NY
Present
Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. Seats guests and manages the seating chart. Monitors restaurant activity to determine seating and dining flow. Server/Cashier, server/hostess
Dallas BBQ-New York, NY
April 2019 to May 2024
Hostess
Tavern on the Green-New York, NY
November 2021 to September 2023
Cashier
joloff restaurant
February 2018 to October 2018
Receptionist
TERROU-BI HOTEL
July 2017 to December 2017
Retention Agent-Orange Business Solutions and Services: Assignment:
● Satisfaction investigations (Closing simple orders and projects)
● Orders registration (new order and claims)
● Greeting customers, orders treatment, orientation and receiving correspondence
● Make monthly report
Customer relationship management operator-JUMIA MARKET Assignment:
●
Customer advisor: establish customer's order, handle standard, phone assistance for customers, checking and product's description on line
Customer Service
Jumia.sn-Senegal
September 2014 to August 2016
as customer manager I managed all customer complaints for incoming and outgoing calls Customer Advisor-PCCI
Orange-Sonatel
May 2014 to November 2014
Assignment:
● Sale CANAL + channels
● Orange-Sonatel: Phone book operator
Paymaster-NUMERO UNO: Clothes shop
Seller NUMERO UNO Clothes shop
ZARA
December 2013 to January 2014
Internship Orange
Orange
July 2013 to September 2013
Sonatel
Administrative assistant
AINA SECURITY
June 2012 to December 2012
Education
Associate's degree in English
University Cheikh Anta DIOP - Dakar, SN
2010 to 2011
Associate in Business management
Itecom
2010
Skills
• Hostess (2 years)
• Host (2 years)
• Waitress (2 years)
• Customer Service (3 years)
• Busser
• Expo
• Front Desk
• Restaurant experience
• Serving
• Host/hostess experience
• Salesforce
• Customer Relationship Management
• Guest Services
• Relationship Management
• Microsoft Office
• Event Planning
• Writing Skills
• Bilingual
• Management
• Sales Management
• Presentation Skills
• Customer service
• Sales
• Office experience
• Guest relations
• Telemarketing
• Fine dining experience
• Leadership
Languages
• English - Fluent
• French - Expert
• Spanish - Beginner
Certifications and Licenses
Driver's License
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