Customer Service Personal Trainer
Resume:
Terriez Fuller
SUMMARY
Over the years, I’ve been a professional, Disciplined, and skillful athlete since 2017. Driven to success and passionate about the game of baseball. Certified Personal Trainer & Nutritionist as confirmed by ISSA (International Sports Sciences Association).
My Career goals are to acquire more certifications in the fitness industry as well as build my customer service skills to reach out to a larger audience and have my own Fitness App in the near future.
2023
Walmart Atlanta, Georgia
Senior Coordinator, Contact Center Operations
oProvided guidance to sellers on escalated issues and communicated feedback on questions that were raised on business needs
oAnalyzed and applied information from multiple sources, monitoring progress and conclusions
oBuilt strong and lasting relationships with team members and business partners through a remote position amid utilizing best practices for contact center operations
2023
LA Fitness Atlanta, Georgia
Personal Trainer
oInstructed clients in safe equipment use and acceptable technique, shielding clients and preventing injury
oHelped members of all ages and fitness levels improve health and wellbeing
oDeveloped individualized instruction plans which include cardio and weight training
oMaintained peak physical condition to better serve and motivate clients
EDUCATION
May 2017
High School Diploma
Griffin High School
SKILLS
Ambitious
Leadership
Time Management
Self-Motivated
Diet Planning
CPR Certified
1451 Druid Valley Dr NE #D
Atlanta, Georgia 30329
**************@*****.***
2017-2021
ST. LOUIS CARDINALS St. Louis, Missouri
Professional Athlete/Baseball Player
oExercised & practiced under the guidance of athletic trainers and/or professional coaches
oPerformed mandatory workouts while training vigorously to maintain shape
oProcessed performance following athletic competition, identifying strengths and weaknesses, and making adjustments accordingly to improve future achievements
oAppeared at the stadium every day/night and performed to the best of my ability
2021-2022
Planet Fitness Riverdale, Georgia
Personal Trainer
oAssisted members of the gym with proper use of equipment and engaged to peak interest in programs associated with Franchise
oRe-racked areas of weights as needed
oMaintained accredited certifications throughout employment including Personal Training & CPR
oObeyed safety guidelines and incorporated a clean and organized work atmosphere
2022
Sprint Atlanta, Georgia
Customer Service Representative
oAnswering escalated calls in a professional manner & taking account payment
oProvided outstanding service while attaining Sprints’ customer service policy
oInterviewed customers for relevant information & properly leading them through diagnostic procedures to determine the source of the problem
oFocused on customer satisfaction & assisted customers with questions or issues
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