Customer Service Relations
Resume:
Franchesca
Garcia
CUSTOMER RELATIONS
SPECIALIST
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Contact Details
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Work Summary
CUSTOMER SERVICE ASSOCIATE
Publix Supermarket
January 2016-present
- Efficiently and accurately process customer transactions with cash, check, and credit cards
- Answering phone calls to provide product information, store information, and respond to
other customer concerns
- Training new cashiers and customer service associates to meet the company standards
- Assisting managers as needed in various store departments
SEASONAL SALES ASSOCIATE
Ross Dress for Less
December 2015- January 2016
- Assessed customer needs and provide assistance and product information
- Welcomed customers into the store and answered their queries
-Ensured high levels of customer satisfaction
- Organized fitting rooms and restocked merchandise
-Efficiently processed cash and card transactions to complete customer check-out
RECEPTIONIST
John Medina Realty
December 2014- December 2015
- Established and increased long term client relationships through warm customer service to
callers via telephone
- Scheduled, rescheduled, and cancelled appointments based on client's and staff's
availability
- Updated real estate listings and send them to clients based on their needs
Overseeing the general appearance of the office and keeping supplies stocked
ENTREPENEUR
Self-owned jewelry business
January 2013-December 2015
- Handcrafted jewelry using various gems, charms, and accents
- Promoted and marketed my jewelry online and in-person
- Managed inventory, paperwork, and sales reports
References:
Nikko Santos
Melissa Diaz
Contact this candidate