Suganya Sekar
********@*****.***
SCRUM MASTER
Experience Summary
Experienced Senior Project Manager with excellent experience in project management in the software industry focusing on Agile, SCRUM and SDLC's for product and projects development with in - house and offshore team's solutions.
Experienced in SCRUM based iterative incremental development showing increasing business value every SPRINT.
Experienced in working fast paced environment & completed project tasks effectively under immense pressure.
Seasoned Scrum Master with experience in handling multiple domain projects like Telecom and high-tech Industries.
Help the Scrum team finalize Sprint Backlog during planning and communicate committed stories for the upcoming sprint to the Release Train Engineer or Senior Management and other stakeholders.
Experienced in Agile techniques such as SPRINT planning, Product Backlog management, Agile estimation, daily SCRUM, metrics such as Burn-down & Velocity charts, Sprint summary report, Sprint review/retro meetings etc.
Excellent knowledge and exposure in SAFe.
Good knowledge in modern delivery practices such as continuous integration, behavior/test driven development.
Expertise in handling teams involved in developing data driven applications.
Focused on building high-performing teams, support organization structure optimization and communication alignment to increase development velocity and quality toward business-driven goals.
Experience managing distributed development teams spanning multiple geographies and time zones
Extensive experience in project/program management life cycle for large application development projects including scoping, estimating, budgeting, scheduling, data/metrics analysis, resource/risk management.
Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
Expertise in Waterfall and iterative methodologies such as Rational Unified Process (RUP) methodology, and Agile.
Good exposure to Agile methodologies like XP, Kanban.
Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
Excellent knowledge in waterfall to Agile transformation using Scrum at both organization and project level.
TECHNICAL SKILLS
Agile Methodologies
SDLC, PMBOK, BABOK, Agile, RUP, UML Agile Methods SAFe Enterprise Framework TDD, Agile, XP, FDD, Kanban, Scrum
Business Model
Microsoft Visio 2003, MS office, MS word, MS Excel, MS PowerPoint
ALM/Agile/Scrum Tools
Jira, Scrum Works, Basecamp,, Rally, Version1, Team Foundation Server
Database
MS Access, SQL, XML
Operating Systems
Windows Operating Systems, MAC OS, Linux Operating Systems
PROFESSIONAL EXPERIENCE
Dazzlon – Senior Project Manager (Jan 2019 to till date)
Project: ePick
Project Summary: ePick is an order picking application in the Store that allows the team member to pick and hold the items for either guests to pick them up or pack and ship them to the guests. ePick is a tenant of Move that helps in moving the item from one location to another within a store. Orders are batched on the fly by team members, and they pick all the items required to guest hold locations or the packing station based on the need. The project runs in agile model.
Roles and Responsibilities:
Facilitate Daily Standup, Defect Review Sessions, Sprint Planning, Sprint Retrospective, Sprint Review, Backlog Grooming and Product Backlog Refinement meetings.
Assist in systems planning, scheduling and implementation.
Expertise in handling IT auditing, Risk assessment and regulatory Compliance, performed comprehensive ID audits to evaluate the effectiveness of internal controls and compliance with regulatory requirements.
Led discussions on improvements in Project Management Processes, Standards and strategies.
Adept at developing strategic solutions, Managing cross functional teams within Scope, Time and Budget.
Facilitate estimation sessions, SAFe PI planning, prioritization of stories, coordinate releases with other teams, manage dependencies with other teams.
Understanding of customer infrastructure and application environment and designing the process for migrating applications to cloud environments.
Experience in handling team involved in migration of infrastructure, data and applications out of legacy data centers into cloud.
Involved in Cloud migration projects which includes reconciliation of data for Data Lake project
Organizing all aspects of sprint deliveries include analysis, design, development, testing, deployments activities in test, pre-production and production environments.
Collaborating with different stakeholders to address impediments and blockers
Getting ready for each sprint and release planning meeting by working with team to breakdown Feature Stories into small deliverable User Stories that are appropriately sized for each sprint.
Manage Prioritized backlog in agile environment using Rally.
Participate in Scrum of Scrums to track the progress of project at program level.
Facilitate SWAT calls for teams and vendors to resolve issues quickly.
Coaching the team with Product Owner in understanding the vision and goals of the project with each sprint in focus.
Worked alongside senior management to define quarterly and yearly goals. Led weekly performance review meeting with executive team.
Track and remind the team of improvement experiments from their retrospective.
Provided weekly status reports to the customer, including sprint scope, issues, risks, mitigation plan and upcoming activities
Ensuring story points and estimated hours are setup with Sprint goal in focus.
Experience with sprint and burn down charts to measure the progress of sprint.
Helping business prioritize the product backlog (PBI) based on various parameters so the tasks for each sprint (iteration) would be completed on time.
Coforge – Senior Scrum Master (Mar 2016 to Jan 2019)
Project: SSR Product Development
Project Summary: Special Service Request product development project. SSR is all about creating a special service request for any airline PNR. SSR shall be implemented on top of PNR model to offer the additional services to the end customer, with this request customer can add/remove services like seat reservation, meal preferences etc. This is an offloading service implementation to migrate the services from mainframe to GCP cloud. Used BDD and TDD methodologies to offload legacy services.
Roles and Responsibilities:
Maintained Enablement with the product owners, scrum teams, and other stakeholders to ensure visibility, transparency, collaboration in our work effort, while ensuring team remains self-organized and autonomous
Helped the Product Owners develop a vision, and ensure that the vision is constantly communicated to team members in order to develop a common purpose
Employed nexus Framework towards achieving a common goal to enhance productivity by removing dependencies which are common to multiple teams working.
Made Incremental Improvements to help better member experience by managing WIP to optimize flow of work items though Kanban
Responsible for ramping up and ramping down resources, including interviewing, onboarding, and training new resources
Coached the teams on how to maintain cadence by keeping an eye on velocity (scrum)
Led daily Stand-Ups, Sprint Planning, and Retrospectives with various scrum teams both onshore and off-shore in support of our initiatives.
Provide roadmap and facilitate the social process and speed teams through the four developmental stages. (Form, Storm, Norm, and Perform)
Remove impediments at the team and organizational level to help team focus and maintain velocity
Engage in continuous effort to help team attain High-Performing stage (Cadence).
Facilitate Scrum Daily stand up meetings, Sprint Planning, Sprint Review (1.Customer or Sprint Demo or Product Review & 2.Sprint Retrospective) and Release Planning.
Maintain program/projects/release artifacts and continuously update on SharePoint.
Take advantage of on Nexus Scrum framework to deliver more efficient software by combining Teams to focus on one product backlog.
Finding new and creative ways to use Confluence to improve the tracking and managing different artifacts.
Engage necessary Technology/Risk/compliance partners and stakeholders to create relevant forum.
Partner up with release management team to understand and coordinate release activities.
Facilitate program portfolio meeting to provide status on overarching regulatory shared service portfolio initiatives and BAU efforts.
Provide strategic guidance as part of the agile transformation steering committee to effect change at the team and Enterprise level.
Facilitate retrospectives at key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned
Responsible for Product Backlog Grooming
Involved in Sprint planning and Sprint milestones/roadmap.
Create user stories/backlogs and assign to the developers for each sprint
Mentor 30 member of team to design develop and deliver microservices to GCP
AmeriTechhub - Scrum Master (Jan 2015 to Mar 2016)
Project: Search Engine Optimization Project for a Retail Client
Project Summary: The major goal of this project is to create and optimize websites for search engine traffic as well as to add, maintain, and modify website content to give users an engaging web experience.
Roles and Responsibilities:
Function as Scrum Master working with the team to give appropriate estimates on product backlog items, remove impediment, ensuring the team is comfortable and sprints are completed on time.
Facilitated Sprint planning, Sprint retrospective, Sprint planning review &Sprint demo for Stakeholders.
Refining and continually redefining Agile Process for the department.
Represent the team at the Scrum of Scrums (SoS) meeting to report progress a. If deviating from the ideal burndown then communicate team’s plan/commitment to get back to the line Report impediments for escalation, identify and share risks/concerns for review at program level
Facilitate retrospective meetings at the end of each sprint - ensure highest priority retrospective points are followed up on and closed out
Worked on SAFe Framework curriculum
Coach Team members and train co-workers about the agile processes, and framework
Facilitate Story estimation and help with detailed tasks creation
Worked with product owners and Scrum teams to groom stories in advance of each sprint
Participated in the Agile/Scrum Community to continually improve agile processes within the organization.
Capture Metrics such as Sprint burndown, Velocity, Release burndown, & other metrics to measure overall team progress
Cognizant Technology Solutions – Project Coordinator (Oct 2012 to Jan 2015)
Project: CFO Dashboard Automation
Project Summary: This project main objective to develop and automate existing systems to build a NextGen Dashboard for CFO and subordinates for Cognizant Technology Solutions. Aimed at a one-stop portal for financial metrics from Geographic level to Project level, powered with automation and advanced UI design.
Roles and Responsibilities:
Developed project schedule and assigns individual responsibilities.
Work under the project manager to ensure that the project is completed on time and within budget and organize contracts and financial files and reports and perform administrative duties.
Assist the PM on keeping track of the project budget in an excel spread sheet, reported to mangers the development of the project.
Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
Conducting Backlog Grooming, Sprint Planning meetings, Daily Scrum calls, Scrum Retrospectives,and review meetings
Defect management and execution of smoke testing in various environments
Conduct workshops and domain training
Maintaining and managing Sprint backlog
Preparing Release notes and providing support during UAT
Conducting Daily Scrum, Scrum of Scrum, and BA - QA checkpoints to keep
Communication clear between offshore and Onsite teams.
Guiding Sprint Planning sessions and gathering requirements for the stories which are to be delivered each sprint.
Delegating tasks on the project to employees best positioned to complete them
Making effective decisions when presented with multiple options for how to progress with the project
Planning and overseeing projects to ensure they are completed in a timely fashion and within budget
Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
Communicating with executives or the board to keep the project aligned with their goals
Performing quality control on the project throughout development to maintain the standards expected
Adjusting schedules and targets on the project as needs or financing for the project change
Plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way
Coached the teams on how to maintain cadence by keeping an eye on velocity (scrum)
Helios & Matheson – Project Coordinator (May 2011 to Oct 2012)
Project: Voice Mail System production development and customization/modernization.
Project Summary: Provision Portal is one single application, which can be used to add, modify subscribers and any kind of service information can be managed completely. Service updating specific to customer is possible by using string-based commands through http, SOAP, socket-based streams.
Plan and designate project resources, prepare budgets, monitor progress, and keep stakeho
Participate in project design meetings and propose improvements if necessary
Evaluate potential problems and technical hitches and develop solutions
Plan and manage team goals, project schedules and new information
Supervise current projects and coordinate all team members to keep workflow on track
Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
Communicate with clients to identify and define project requirements, scope and objectives
Adhere to budget by monitoring expenses and implementing cost-saving measures