Front Desk Agent
Resume:
MIZO NASR
EXPERIENCE
Marriot Downtown New York
*** ****** **,*** **** 10014
Front Desk Agent, 2023 – 2024
My positive relationship with my loyal guests helped us to ensure their return business, while upholding the Marriot standard, Arrange specialized services for VIP customers
Sheraton Edison New Jersey
25 Raritan Center Pkwy, Edison, NJ 08837
Front Desk Assistant Office Manager, 2022-2023
Established great customer service while building strong relationships with our most loyal business guests. Collaborated with the HR team to employ new hires, and integrate training initiatives into the employee lifecycle.
Hampton Inn Woodbridge New Jersey
370 US-9, Woodbridge Township, NJ 07095
Front Desk Supervisor, 2018-2020
Ensured compliance with Hotel Company standards and city hospitality policies, confirmed group reservations and arrange personalized services for Event attendees. Instructed Team members on Hotel products, services,Facilities,Events,Pricing and policies maintain a competent and transparent work environment
Holiday Inn Express New Jersey
874 US Highway 1, Avenel, NJ 07001
Night Audit & Front Desk Agent, 2017-2018
Greeted guests and responded to guest inquiries and issues in a timely, liaises with housekeeping staff to ensure all rooms are clean and ready to accommodate new guests arrivals Prepared and analyzed reports daily and communicated results with department heads
147 S 6TH Ave
Manville NJ, 08835
************@*****.***
EDUCATION
B.A Degree of Hotels and Tourism 1997
SKILLS/PROFICIENT
Opera - PMS Knowledge
Light Speed Certified
OnQ System
Fosse System
INTERESTS
Dancing
Assisting in hiring training associates
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