Service Representative Customer
Resume:
Samuel Muhire ** Bayberry Lane
Monroe, Ohio *****
******.****************@*****.***
EXPERIENCE
International African Food Market, Dayton Ohio —
Cashier/Shelf Stocker/ Customer Service Representative/ Store Cleaner
May 2021 - August 2022
● Worked as a cashier and took payments like cash, credit and debit card, and food stamps.
● Improved shopping experience through making it easier for customers to locate items throughout the store.
● Sustained inventory management through restocking items on the shelf and ordering items needed.
Dominos Pizza, Liberty Township — Customer Service Representative
January 2023 - May 2023
● Improved customer satisfaction through e ciently taking orders by phone or in store
● Ensured outstanding customer experience in
exceptionally serving their orders.
● Maintained a clean work and dining environment
EDUCATION
Butler Tech D. Russel Lee, Fairfield Township Ohio — IT Program
August 2022 - May 2024
PC, Laptop, and Phone Tear Down/Rebuild Projects- On devices that had a hardware issue we would analyze it and see the part needed replacing, like RAM, CPU, GPU, Hard Drive, Motherboard, etc.
Learned to erase, format, and load operating systems on hard drives
Worked with di erent operating systems such as
Windows and Linux
Wrote pseudocode for di erent situations
Troubleshooting software with Command Prompt & Shell SKILLS
Computer and Laptop
Hardware Troubleshooting
Software Troubleshooting
Website Developing /
Technical Skills
Interpersonal
Communication Skills
Attention to Detail
AWARDS & CERTIFICATIONS
Comptia A+
Comptia Security+
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