Customer Service Retail Sales

Tae Ee eer CMU Record

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Sasha

Hampton ern nee

with 4 years of experience in retail sales and customer service, demonstrating strong skills in cash

handling, communication, and leadership. Proven ability to reduce wait times and surpass sales targets,

significantly enhancing customer satisfaction and operational efficiency. Adept at managing high-volume

sales periods and fostering a collaborative, positive work environment.

Employment history

Car Salesman, + Assist customers in selecting vehicles, achieving high customer satisfaction and increased

WESTWAY FORD, Dec sales

2023 - Present + Negotiate deals, consistently meeting monthly sales targets and boosting dealership

tring, Tx revenue.

+ Conduct test drives, providing detailed vehicle information and enhancing customer

experience.

* Drive sales growth at WESTWAY FORD through personalized customer interactions.

Showcase vehicle features, negotiate deals, and exceed targets consistently

+ Maximize revenue at WESTWAY FORD by identifying customer needs, recommending

suitable vehicles, and closing sales efficiently.

+ Foster strong relationships with customers and team members at WESTWAY FORD,

Provide exceptional service to ensure repeat business and referrals.

* Drive sales growth through personalized customer interactions, showcasing vehicle

features and negotiating deals to consistently exceed targets.

+ Analyze customer preferences and market trends to recommend suitable vehicles,

optimizing inventory turnover and maximizing dealership revenue.

Cashier/Sales + Handle cash transactions, ensuring accuracy and efficiency - Reduced wait times by 15

Associate, Racetrac, minutes per shift - Enhanced customer satisfaction through prompt service - Resolved

Jun 2021 - Present customer issues swiftly, maintaining a positive store environment

Dalia, Tx + Manage cash transactions, deliver exceptional customer service, and maintain store

cleanliness. Efficiently handle high-volume sales periods, ensuring customer satisfaction.

+ Work seamlessly with team members to ensure smooth store operations. Assist in training

new hires, fostering a positive work environment

+ Maintain accurate cash drawer counts and precise product knowledge. Adhere to

company policies and safety procedures, ensuring compliance at all times.

Retail Sales Associate, _« Delivered exceptional customer service, driving sales and fostering brand loyalty. Managed

Rainbow Shops, May inventory, optimized product displays, and resolved client concerns efficiently.

2020 - Dec 2020 + Consistently exceeded sales targets by providing personalized product recommendations.

ods Implemented effective upseliing techniques, boosting average transaction value.

+ Worked seamlessly with team members to maintain a clean, organized store environment.

Assisted in training new hires, enhancing overall team performance.

* Meticulously handled cash transactions and maintained accurate records. Ensured

compliance with company policies and loss prevention procedures.

Education

Newman smith high school, Carrollton, TX

' I diploma

Skills

Retail Sales Sales Food Service Cashiering

Skills

Cleaning Experience Food Preparation Communication Skills Customer Service

Merchandising Heavy Lifting Guest Services Math

Food Safety Basic Math Cash Handling Workday

CRM software Hospitality Negotiation Analysis skills

Typing Serving Cash register Leadership

Sales Strategy Data Entry Adaptability Time Management

Problem Solving Conflict Resolution Inventory Management

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