Customer Service Cashier Associate
Resume:
Esraa Assaly
Richmond, TX
**********@*****.***
OBJECTIVE
Seek a Finance internship in business industry.
EDUCATION
University of Houston-Downtown, College of Business, Houston TX
Bachelor of Business Administration in Finance, May 2024
Finance G.P.A.: 3.0
• Financed 70% of educational expenses through continuous employment.
EXPERIENCE
Finance Executive Support Internship - May 2024 - Aug. 2024
Mayatax, Houston, TX
• Assisted in financial transactions through multiple platforms.
• Established a safe and comfortable client-advisor relationship.
• Budgeted departmental expenses with a 98% accuracy rate.
Cashier Associate - Sep. 2021 - March 2024
Home Depot, Houston, TX
• Gaining customer service experience through hundreds of face-to-face interactions with 100% customer satisfaction.
• Addressed customers with pre-orders, questions about item pricing and location, rated 98% on customer surveys.
• Awarded for being top 15% credit card endorsers, took initiative by teaching fellow colleagues.
Accounting Internship - May 2019 - August 2019
Third-party Auto-Insurance Firm, Houston, TX
• Articulated communication with 56 clients via telephone and face-to-face to discuss Insurance premiums, upcoming bills, and financing options.
• Established a trusting relation with current insurance clients and encouraged 10% of new client growth to the Insurance Firm.
• Promoted business through social media marketing, managed 2 platforms and worked with 2 Insurance agents to execute office events.
HONORS AND AWARDS
• Helping Hands Treasure Member, Fall 2019.
• Lonestar Education Scholarship, Spring 2019-2020.
ACTIVITIES
All About Home Care, Home Health Agency, Houston, TX - Jan. 2021 - Aug. 2022
• Developed a system to input data about patients in a database with 3 certified nurses to clearly view information regarding patients medical history.
• Finalized home care visits through planned and coordinated deadlines; gained 5 new patients through phone call advertising and researching.
SKILLS
Technical
• Operating Systems: PC, Apple.
• Hardware: Storage, Output, Communication Devices.
• Software: Allure Software, Microsoft Excel, Word, Powerpoint, Outlook, Adobe Flash, Xero, Quickbooks Online.
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