Sharee Willis
**** ********** *****, ********, ** 31909
762-***-**** (Home)
706-***-**** (Cell)
*********@*****.***
Summary I have 17 years of experience, including as a Personal Care Assistant (PCA), as a
Personal Care Tech and as a Front Desk Receptionist in industries including
Wholesale Trade Non Durable Goods, Health Services and Business Services. Most
recently, I have been working as a Personal Care Assistant (PCA) at Spencer
Company from October 2011 to July 2015. Dependable self starter who is able to
identify problems and act quickly to resolve them in order to maintain the highest
standards of customer satisfaction. Able to receive written and oral direction and
communicate clearly with supervisors, co workers and clients. Able to operate
standard office equipment, file and do bookkeeping
Experience Package Handler, Fedex, Midland, GA Dec 2018 Feb 2022
Loaded and unloaded delivery trucks. Maintained a straight product flow along
production line. Adhered to all safety policies and procedures. Worked as a team. Able
to lift up to 30 lbs, up to 50 lbs. Knowledge sets include: lift, unloading.
Cashier, Zelmos, Midland, GA Dec 2016 Nov 2018
Took payment from customers. Scanned items to ring up prices. Used debit/credit card
machines. Got signatures from customers using debit cards. Bagged purchases.
Handled cash and made correct change. Processed vouchers and coupons. Counted
money in cash drawer at the beginning of each shift. Made sure there was enough
change in the cash drawer. Greeted customers. Maintained clean work area. Figured
bills using calculators, cash registers.
Personal Care Assistant (PCA), Spencer Company, Columbus, GA Oct 2011 Jul 2015
Provided personal care for elderly people. Helped provide dependent adults with dignity,
safety, daily assistance. Aided clients in personal grooming. Assisted clients with basic
movements and mobility. Performed basic housekeeping tasks. Planned and fixed
appropriate meals. Monitored client health and medication intake. Provided emotional
support and companionship to clients. Talked and socialized. Kept records of client
care, client conditions, activities. Reported problems to supervisors, family. Experienced
working with the elderly.
Personal Care Tech, Stewart Community Home, Columbus, GA Jan 2008 Dec 2009
Provided personal care for people with disabilities. Helped provide dependent adults with
dignity, safety, daily assistance. Aided clients in personal grooming. Performed basic
housekeeping tasks. Helped with home organization tasks like making calls. Provided
emotional support and companionship to clients. Talked and socialized. Reported
problems to supervisors. Conferred with other care providers to best address client
needs. Complied with health and safety rules. Complied with client confidentiality
policies. Experienced working with mentally disabled clients. Knowledge sets include:
care, elderly, mental.
Front Desk Receptionist, H&R Block, columbus, GA Jan 2006 Dec 2008
Received customer payments. Operated telephone switchboard to answer calls, take
messages, schedule appointments. Maintained appointment calendars. Operated fax
machines, printers, phones. Greeted customers, visitors. Signed in and directed visitors.
Scanned documents for filing. Collected faxes.
Mail Clerk, US Post Office, columbus, GA May 2006 Nov 2008
Used mail handling machines to sort mail, route mail. Verified that items are addressed
correctly, marked with the proper postage. Collected outgoing mail. Unloaded mail onto
equipment for transportation to sorting stations. Operated pallet jacks.
Cashier, Spectrum Store #25, columbus, GA May 2000 May 2001
Took payment from customers. Paid out change and cash back orders. Scanned items
to ring up prices. Scanned all items so that bill was correct. Punched in codes for items
without barcodes. Used debit/credit card machines. Got signatures from customers
using debit cards. Handled cash and made correct change. Gave receipts. Made sure
there was enough change in the cash drawer. Greeted customers. Maintained clean
work area.
Cashier, Winn Dixie, columbus, GA May 1998 Sep 1999
Took payment from customers. Paid out change and cash back orders. Scanned items
to ring up prices. Scanned all items so that bill was correct. Punched in codes for items
without barcodes. Used debit/credit card machines. Got signatures from customers
using debit cards. Handled cash and made correct change. Processed food stamps and
other aid vouchers. Gave receipts. Counted money in cash drawer at the beginning of
each shift. Greeted customers.
Receptionist, with Other Clerical Activities, Georgia Department of Labor 5, May 1996 Aug 1996
Columbus, GA
Operated telephone switchboard to answer calls, take messages. Worked with invoices.
Maintained files. Transmitted information or documents to customers using fax
machines. Operated copiers, fax machines, printers, phones. Greeted customers, job
applicants, staff, visitors. Recorded and distributed phone messages. Performed data
entry. Dealt with invoices and other reports. Scanned documents for filing. Collected
faxes. Presented a professional demeanor at all times. Knowledge sets include:
copiers, greeting clients, light typing, Receptionist, taking messages.
Skills Basic, Calculator, Cashier, Credit, Customer Relations, Data Entry, Debit, Delivery,
Fax, File Management, Languages, Microsoft Mail, Microsoft Money, Photocopier,
Policy Analysis, Printers, Receptionist, Safety, Switchboard Operator, Telephone
Skills, Transportation, Typing Page 1 / 2
machines. Operated copiers, fax machines, printers, phones. Greeted customers, job
applicants, staff, visitors. Recorded and distributed phone messages. Performed data
Sharee Willis entry. Dealt with invoices and other reports. Scanned documents for filing. Collected
faxes. Presented a professional demeanor at all times. Knowledge sets include:
copiers, greeting clients, light typing, Receptionist, taking messages.
Skills Basic, Calculator, Cashier, Credit, Customer Relations, Data Entry, Debit, Delivery,
Fax, File Management, Languages, Microsoft Mail, Microsoft Money, Photocopier,
Policy Analysis, Printers, Receptionist, Safety, Switchboard Operator, Telephone
Skills, Transportation, Typing
Page 2 / 2