Quality Control Assistant Manager
Resume:
Gagandeep Singh Kalra
Brampton, Ontario
*****.********@*****.*** 587-***-**** LinkedIn
Dynamic and results-driven professional career with over 3 years of experience in operations management, marketing, and sales. Proven track record in leading teams, driving business growth, and exceeding targets in fast-paced environments. Adept at building strong relationships, improving operational efficiency, and executing strategies that align with organizational goals. Eager to contribute leadership skills and operational expertise to a thriving restaurant environment.
EXPERIENCE
Amazon Canada Inc. Bolton, ON
Fulltime Associate Nov 2021 – Nov 2023
Led cross-functional initiatives that improved operational efficiency, increasing productivity by 20%.
Standardized operating procedures, enhancing quality control by 15% and setting shipment records.
Surpassed daily production goals by 20%, consistently achieving 100,000+ shipments per shift.
Excelled in high-pressure environments, exceeding shipping targets by 10% with an average of 650 items collected daily.
Edo Japan Fort Saskatchewan, AB
Assistant Manager Mar 2020 – Aug 2021
Elevated sales by 10% during peak season, earning the top-ranking store position within the franchise.
Spearheaded training programs that boosted production by 40% and reduced negative reviews by 25%.
Strategized and executed marketing campaigns, enhancing consumer outreach by 20%.
Achieved a single-day sales record of $15,000, surpassing average daily sales by 15%.
Canada Bread St. Albert, AB
Merchandiser Oct 2020 – Mar 2021
Amplified brand visibility and drove sales growth through strategic product placements within Walmart.
Developed and executed merchandising strategies, prioritizing product prominence and engaging displays.
Provided market insights that informed trade marketing strategies, aligning inventory with demand.
Consistently upheld brand standards, optimizing sales outcomes and enhancing customer satisfaction.
EDUCATION
York University, Schulich School of Business Toronto, ON
Masters: Marketing (Candidate) August 2024
Led a cohort of 70 members as Cohort Head, driving key initiatives and project completion.
Relevant Coursework: Marketing Analytics, Brand Management, Consumer Behavior
Awarded Dean’s Entrance award during Master program enrolment.
NIFTEM University Sonipat, HR
Bachelor: Food Technology & Management June 2018
Elected as Cultural Society Head for Undergraduate Student Association, leading cultural initiatives and events.
Led the Village Adoption Team, supporting and developing agricultural practices in the Punjab region, India.
ADDITIONAL TRAINING
Hootsuite platform (2023)
Google Ads search (2023)
Data analysis in excel (2024)
Amazon Leadership Workshop (2021-2022)
Worker Health and Safety (2024)
Power BI (2024)
PROJECTS
Worked on a project for the Food Truck Association of Canada (FTAC), designing innovative marketing collateral to enhance their brand presence.
Enhanced brand presence through innovative marketing collateral, targeting 10 million consumers Canada-wide.
Developed a social media strategy with specific post frequency, campaigns, and target audience reach.
Increased marketing budget from the industry standard of 2.38% to 4%, allocating $10,000 from the capital budget.
Worked on project as a Brand Manager in curriculum and using Capstone software to work
Optimized product size, performance, and MTBF through effective sensor management.
Managed company profiles with a market cap of over $40 million, covering R&D, Marketing, Production, HR, and Finance domains.
Volunteer Experience
Achev — Brampton, ON
Volunteer (Y2A Program) June 2024 – Present
Managed operations as Floor Manager for Carabram 2024, leading a team of 50+ volunteers in executing a large-scale event.
Created and implemented marketing content for social media and offline promotions, boosting event visibility.
Analyzed participant data to drive targeted email marketing campaigns, contributing to event coordination and success.
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