Customer Service A M
Resume:
A L I Y A H
C U N N I N G H A M
E D U C A T I O N
Brick, New Jersey
****************@******.***
C O N T A C T
Kean University
****- *********** ********** ****
2024
BACHELOR OF ARTS
Ocean County College
2020-2022
Relevant courses: Journalism, Mass Media
Production
ASSOCIATE OF COMMUNICATIONS
S K I L L S
Mixology
Customer Service
Communication
Multi-tasking
Cash Handling
Teamwork
Time Managment
W O R K E X P E R I E N C E
Deal Lake Bar + Co
Loch Arbour, New Jersey
Martell’s Tiki Bar
Point Pleasant, New Jersey
September 2023- April 2024
April 2022- August 2024 (seasonal position)
BARTENDER
Executed precise preparation of ingredients, adhering to designated recipes to consistently deliver high-quality beverages. Coordinated thorough cleaning procedures, following daily and weekly schedules.
Skillfully managed bar service operations, seamlessly serving drinks with a keen focus on maintaining a pristine and sanitized bar area. SERVER
Provided guests with prompt and high-quality service, ensuring a seamless and enjoyable dining experience.
Responsibly served alcoholic beverages to patrons of legal drinking age, demonstrating a commitment to safety and adherence to regulations.
Ensured guest satisfaction by meticulously attending to their preferences and ensuring the quality of both food and beverages. Delivered an enjoyable and delightful drinking experience to customers, ensuring satisfaction and fostering a positive atmosphere. Played a key role in orienting new employees to their work area, providing guidance and support for a smooth onboarding process. Paid meticulous attention to the detail and presentation of each order, contributing to the overall high standards of service. Orchestrated seamless bar services in the absence of the supervisor, ensuring the uninterrupted flow of operations.
Adhered diligently to established protocols for alcohol handling, sanitation, and safety, while maintaining meticulous standards in dating, labeling, and rotation of all beverage items.
Attended to customer feedback by actively listening to complaints and suggestions, effectively resolving issues to enhance overall guest satisfaction.
Tio Taco + Tequila Bar
Edison, New Jersey
September 2022- May 2023
BARTENDER
Houlihan’s
Brick, New Jersey
January 2020- April 2022
BARTENDER
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