Customer Service Warehouse Associate
Resume:
William Jackson Jr
Baltimore, MD *****
***************@*****.***
Responsible and reliable worker that possess exceptional work ethic. Holds a positive attitude and good customer service skills. Have a desire to learn and able to adapt to new environments. Authorized to work in the US for any employer
Work Experience
Package Handler
FedEx-Sparrows Point, MD
July 2024 to Present
Loading and unloading vehicles. Scanning, sorting and placing packages to assigned vehicles/area. Delivery Driver
Walmart Spark-Baltimore, MD
September 2022 to Present
Pick up and deliver various groceries/items to select destinations. Scan items before delivery and upon arrival of delivery. Arrive to select locations at appointed times. Return items to store when required. Shop/pick for customers when necessary.
Warehouse Associate
Fabrication Events-Jessup, MD
July 2023 to November 2023
• Loaded and unloaded trucks for delivery
• Staged and pulled supplies for shipping/ loading.
• Counted and verified equipment/supplies for inventory.
• Maintained truck, warehouse, loading area for proper use and cleanness.
• Gathered specific items listed on order sheets.
Utility Locator
UtiliQuest-Baltimore, MD
March 2022 to April 2023
Commute to various locations. Connect transmitter to electrical, gas, and communication utilities. Locate and paint areas by using signal receiver. Document and enter data after each assignment. Read prints and records as a guide to help complete work. Use various tools during the locate process. Delivery Associate
Appliance Distributors Unlimited-Linthicum, MD
February 2020 to January 2022
• Delivered a variety of products, including refrigerators, ranges, washing machines, and other home appliances & accessories.
• Delivered to several residential and commercial communities.
• Loaded and unloaded trucks for deliveries headed to several locations.
• Staged and prepared appliances for sales display.
• Scanned appliances/items for inventory, locating, removal & transfers.
• Maintained truck, warehouse and loading area for proper use. Warehouse Associate
Unified Door & Hardware-Elkridge, MD
2017 to February 2020
Responsibilities included but were not limited to receiving and occasionally delivering various doors and hardware. Loading and unloading vehicles. Preparing hardware and skids for next day transport. Maintaining the upkeep of the receiving and storing areas. Storing, consolidating and inventorying various door hardware. Checking-in and labeling hardware appropriately. Occasionally assisted field workers with their daily tasks. Aided in many different areas to accomplish the objectives at hand. EXPERIENCE
Security Officer
Broadway Service-Baltimore, MD
2011 to 2017
Baltimore Maryland 2011- 2017
Duties include observing and reporting daily activities on and around the Johns Hopkins Hospital campus. Giving directions and escorts to various locations on campus. Transferring the deceased from rooms to hospital mortuary. Keeping account of patients valuables and belongings while under hospital care. Deescalate stressful and hostile situations. Respond to helipad to assist incoming helicopter pilot with patients. Accommodate various persons as need with good customer service. Waste Collector
Baltimore Solid Waste Bureau-Baltimore, MD
2009 to 2011
Responsible for the collection of city residents waste and recycle materials. Make sure waste is collected in a timely manner and disposed at appropriate waste sites. Supply Clerk, CMS
Correctional Medical Services-Baltimore, MD
2008 to 2009
Maintained order and cleanliness of the stockroom. Responsible for the order and delivery of supplies to select facilities. Kept inventory of supplies. Received phone orders for same day deliveries. Performed daily mailbox checks for incoming orders.
Stock Clerk/Sales Associate
Hecht's Company-White Marsh, MD
2004 to 2006
Conducted inventory checks of store items. Assembled and dismantled display fixtures for store advertisement. Assorted items in correlation to its proper store department. Cleaned and organized stockroom. Loaded and unloaded shipping packages. Displayed outstanding customer service and assisted customers with store purchases.
Education
Coppin State University
2003 to 2008
Diploma
Patterson High School - Baltimore, MD
September 1999 to June 2002
Skills
• Order Puller
• Warehouse Associate
• Picker Packer
• Unloading
• Forklift
• General Labor
• Loading
• Order Picker
• Security
• Load & Unload
• Computer literacy
• Warehouse experience
• Shipping & receiving
• Driving
• Materials handling
• RF scanner
Certifications and Licenses
Driver's License
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