Delivery Driver Customer Service

Melissa A. Moser

Phone 412-***-**** PITTSBURGH, PA

Objective

To find employment.

Work Experience

LAZ Parking Pittsburgh, PA

SUPERVISOR- SHUTTLE DRIVERS 10/2022 - 01/2023

Supervisor to the shuttle drivers transporting people to and from Airport Parking Lots and the Airport Terminal.

Made sure all drivers were following comapany policies per Airport contract

Assisting customers with problems getting through entrance and exit gates of the airport parking lots

Homestretch Delivery Pittsburgh, PA

DELIVERY DRIVER 06/2022 - 07/2022

Delivered Amazon Packages to customers in the Pittsburgh area

Speedway LLC _ Neville Island Pittsburgh, PA

COOK 03/2022 - 06/2022

Ovenight Cook for Speedway Cafe

Cleaned ovens, fryers and grills.

Prepared Sandwiches made to order

Kept area cleaned and sanitized

Amazon Imperial, PA

PIT TRUCK FORKLIFT OPERATOR 09/2021 - 03/2022

Stored recieved merchandise on shelves for warehouse inventory using large Forklift.

Trained and special license for operating PIT Truck

Greater Arrow Builders Monaca, PA

DRIVER 05/2018 - 03/2020

Pick up and deliver materials and tools to assigned locations.

Lenzner Coach Lines Sewickley, PA

PROFESSIONAL COMMERCIAL DRIVER 04/2014 - 04/2018

Transport customers to and from assigned destinations in Motorcoach Bus.

STA - Student Transportation of America Coraopolis, PA

SCHOOL BUS DRIVER 03/2013 - 03/2014

Transported Students to and from school.

Transported School Activity teams to and from their games

Melissa A. Moser

Phone 412-***-**** PITTSBURGH, PA

Liberty Mutual Insurance Company New Castle, PA

SENIOR CUSTOMER SERVICE REPRESENTATIVE 05/1998 - 08/2007

1998-1999 - Office Asst. - answering phones,typing, filing, preparing printing reports, organize meeting schedules.

1999-2001 - Call Center - answering phones and creating new claims for home auto claims

2001-2005 Sr. Customer Claims Rep. - Homeowners claims - Answering phones, creating new home claims, investigate, determine coverage, manage and resolve Home claims,

2005- 2007 - Sr Customer Claims Rep. -Auto Claims - Answering phones, creating new auto claims, investigate, determine coverage, manage and reslove auto claims

Skills

•typing - 10+ Year(s) of Experience

•Driving - 10+ Year(s) of Experience

•Customer service - 10+ Year(s) of Experience

•Commercial Driving - 10+ Year(s) of Experience

•Delivery experience - 5 Year(s) of Experience

•Communication skills - 10+ Year(s) of Experience

Education

Vocational/Technical Certificate

Duff's Business Institute

02/1988 - 02/1989

Vocational/Technical Certificate

Parkway Technical School

08/1983 - 06/1985

High school graduate or equivalency certificate (GED)

08/1981 - 06/1985

Cornell Educational Center

References are available upon request

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