Hello
I’m Mira Robertson
Colorado Springs Co. 80904
****.*.****@*****.***
Skills
Time-management
Management skills
Ability to learn quickly
Eager to learn
Coordination skills
Collaboration skills
Experience
December 2019- October 2022
FHL Group Homes, Phoenix AZ- Data Entry
Keeping a record of hard copy data such as invoices, inventory checklists and other financial documents.
Establishing data entry standards by continually updating filing systems to improve data quality.
Collecting and digitizing data such as invoices, canceled bills, client and employee information, as well as financial statements.
Attending data queries and reporting any major data errors to management.
August 2022 - April 2023
Imani Group Homes, Phoenix AZ - Hiring Manager
Creating and administering skills alignment exercises to further shorten the list of suitable candidates.
Interviewing shortlisted candidates and selecting the most suitable individual.
Extending a job offer to each prospective employee.
Negotiating with candidates about job-related expectations and compensation.
Overseeing incumbents' onboarding processes.
Documenting and reporting on employees' performance.
Implementing strategies to develop and retain employees.
June 2023 - June 2024
Spectrum, Colorado Springs Co -Billing rep
Assist customers in setting up auto-pay as well as paperless billing and statements
Process late fees on unpaid account
Exceptional mathematics and accounting skills for quick and easy calculations
Organized and thorough in all paperwork and data entry
Efficient in time management and multitasking
In-depth knowledge and understanding of auto-pay systems
Excellent customer service skills both on the phone and in person
Professional yet personable demeanor upheld at all times.
Education
August 2017- May 2020
Westwood Highschool - Diploma
CPR/ FirstAid Certified.