Forklift Operator Team Leader

Professional Summary

Skills

Work History

Education

CHERRELLE EVANS

**** * ***** ****, *******, az 85037 • Cell: 602-***-****• *************@*****.*** Resourceful and quick-thinking Amazon with 3 years in warehouse and inventory management. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills. OSHA standards

Forklift operation

Quality inspection

Material handling

Team leader

Hard working and self-motivated

Scheduling

Safe driver

Shipping and receiving

Palletizer knowledge

Forklift Operator, 01/2010 to 01/2013

Amazon – 800 N 75th Ave

Answered an average of 200 calls per day by addressing customer inquiries, solving problems and providing new product information.

Greeted customers entering the store to ascertain what each customer wanted or needed. Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders. Successfully acquired an average of 800 new customers per month, generating a 10% growth in revenue. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.

Receptionist, 02/2013 to 05/2014

Home Warranty Solutions inc – 2550 W Union Hills Dr Suite #350 Phoenix, Az 85027 Directed calls to appropriate individuals and departments. Helped drive sales goals and achieve monthly quotas. Dedicated to continuously improving sales abilities and product knowledge. Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

Set up and explained new membership contracts.

cashier, 10/2014 to 08/2015

Petes fish N chips – 1100 E buckeye

Greeted customers promptly.

Received customer payments.

Assisted customers in selecting items based on needs. Created attractive displays to promote items.

Collected and stored coupons.

Forklift Driver / shipping orders to clients, 08/2015 to 06/2016 Viable staffing solutions – 83rd w washington

Achieved a 100% on-time shipment rate.

Redirected shipments in route in response to customer requests. Maximized sales by shipping on time and accurately. Moved freight, stock and other materials to and from storage and production areas and loading docks. Accomplishments

GED: 2011

Penn Foster - Online

Powered Industrial Truck operator certification

Rewarded for stacking and staging the products, ensuring their proper distribution to the centers, and maintaining forklift trucks and associated safety? Handled heavy emails and postal correspondence with less than 1% error rate Redesigned the scheduling system for the office thereby ensuring accuracy in appointments Assisted in recruiting and training 2 receptionists for newly opened branches

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