Customer Service Membership Advisor
Resume:
Kylee Williams
Customer service
Castle Rock, CO 80109
**.********@*****.***
Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to offering exceptional service to clients. Positive and upbeat with strong relationship-building abilities. Work Experience
Medical Esthetician
Colorado Beauty RN-Castle Rock, CO
July 2023 to Present
• Maintaining a clean and safe work environment.
• Creating a custom treatment plan for each patient that outlines additional treatments andproducts needed to achieve the patient’s goals.
• Documenting clear charting notes on the electronic medical record (EMR) system.
• Providing safe and effective treatments for each patient. Wellness Membership Advisor
Elements Massage-Centennial, CO
December 2022 to July 2023
• Managed multiple tasks and met time-sensitive deadlines.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients and updated client records.
• Educate and discuss the benefits of massage/membership with clients. Solo Esthetician
KW Esthetic-Centennial, CO
November 2022 to June 2023
• Create business plans, arrange financing, review sales, develop marketing strategies, oversee daily activities, and identify business opportunities.
• Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
• Providing excellent skin care services
• Outstanding customer service experience
Spa Esthetician
Spavia-Centennial, CO
March 2022 to November 2022
• Assessed condition of clients' skin in order to improve appearance of clients’ skin through spa services and prescribed home care.
• Spa setting focused on custom facials, Microdermabrasion, chemical peels, waxing, and body wraps.
• Providing relaxing, calm, skin improving treatments of more than 20 clients per week.
• Maintained rigorous standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
Wellness Membership Advisor (receptionist)
Elements Massage-Parker, CO
March 2021 to February 2022
• Managed multiple tasks and met time-sensitive deadlines.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients and updated client records
• Educate and discuss the benefits of massage/membership with clients. Education
Trade school in Esthetic
Stacey James Insitute - Parker, CO
August 2021 to January 2022
Skills
• Medical Esthetics
• Customer service
• Communication
• Time management
• Retail Sales
• Upselling
Certifications and Licenses
Esthetician License
April 2022 to Present
Microdermabrasion
October 2021 to Present
Micro-Needling
October 2021 to Present
Chemical Peel
October 2021 to Present
Eyelash Extensions
October 2021 to Present
Body Wraps
October 2021 to Present
Waxing
October 2021 to Present
Makeup
October 2021 to Present
Spray Tanning
October 2021 to Present
Dermaplanning
October 2021 to Present
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