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Customer Service Security Officer

Location:
Palos Heights, IL
Posted:
August 18, 2024

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Resume:

Korie Taylor

Blue Island, IL *****

*.*****@*****.***

+1-708-***-****

Hard working Individual who works well without supervision. I have the ability to prioritize and remain focused on the essence of an issue. I have excellent years with customer service, sales, retail, cashiering, computers, etc. Skilled at learning new concepts quickly while working well under pressure. High school graduate and college experienced.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Bus Operator

Scr-Chicago, IL

February 2024 to Present

Assist elders, and people with special needs ‘ getting them to their destination at a reasonable and safe matter .

Bus Operator

CTA-Chicago, IL

January 2018 to January 2024

Operator bus, servicing every service stop picking up passengers taking them to their drop off at a safe, professional time frame

Security Officer

Alimar Security-Indianapolis, IN

August 2016 to December 2017

Secure Cvs pharmacies and make sure employees are safe Cashier/Customer Service

Home Depot-Chicago, IL

November 2015 to August 2016

• Greet customers/ Answer phones/ assist customers

• Reserve items for customers

• Establish or identify prices of items

• Apply price tags

• Key in or scan the price of items

• Determine the total price of items being purchased

• Control and check outgoing items

• Unload new stock

• Receive payments and reconcile them with total sales

• Prepare deposits

• Close the till and put back the float

• Maintain clean and orderly checkout areas

Cashier and Customer Service Representative

Cosmo Beauty Supply-Chicago, IL

June 2015 to August 2016

• Responsible for performing a variety of sales functions. Arranges, organizes, and displays merchandise.

• Processes sales transactions, returns, and ensures that all related documentation is accurate and

• Complete. Serves customers in a professional, courteous, and timely manner. Performs administrative

• Functions including tracking, ordering, and managing inventory, ensuring store security. Keeps the Store

• Manager well informed of activities and significant problems.

• Organizes and rearranges merchandise as necessary.

• Returns misplaced items to correct locations.

• Operates the cash register and prepares customer receipts efficiently.

• ETC

Package Handler

FED EX-Chicago, IL

April 2015 to June 2015

Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner in a reasonable load rate time Driver Helper

UPS-Chicago, IL

December 2014 to January 2015

Help driver load and unload truck, deliver all packages to homes, businesses and residents, and get pick- ups.

Cashier/ Retail

Burlington Coat factory-Chicago, IL

May 2014 to October 2014

Greet customers, Reserve items for customers, Establish or identify prices of items, apply the price tags, Key in or scan the price of items, Determine the total price, Receive payments, Control and check outgoing items, unload new stock, Receive payments and reconcile them with total sales, Prepare deposits, close the till and put back the float, and Maintain clean and orderly checkout areas. Cashier/ Greeter/ Receptionist

C&E Restaurant-Chicago, IL

June 2008 to August 2011

Greet the Customers, Handle all the cash transactions, Receive payment by cash, credit card etc, Check daily cash accounts, Guide and solve all queries of customers providing training and assistance to new joined cashiers, Maintain monthly, weekly, and daily report of transactions, Maintain safe and clean area by complying with procedures, rules, and regulations. Direct visitors by maintaining employee and department directories; give instructions, and maintain telecommunication system by following manufacturer's instructions.

Telephone & front desk reception, Customer Service, File, database and records managment, Executive

& Administrative support, reports & spreadsheets, complaint hadling, data entry (50 WPM) Skills

Cashiering

• Hands-on experience in accepting payments from customers and give change and receipts

• Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy

• In-depth knowledge of handling returns and exchanges of goods Customer Service

• Receptionist

• Track record of greeting customers in a polite and friendly manner

• Transferring phone calls and taking notes for messages are tasks reserved for a customer service representative

• Excellent verbal and written communication skills

• Fluent in English

Computer

• MS Word

• Excel

• Outlook

• Access

• Visio

• Windows Vista

Package/ Deliveries

Education

Richard J. Daley College - Chicago, IL

2011 to 2012

College Prep

Hope College - Chicago, IL

2008 to 2012

Skills

• Receptionist (7 years)

• Customer Service (7 years)

• Administrative Skills (5 years)

• Computer Hardware (10+ years)

• Retail (7 years)

• Filing (5 years)

• Office Administration (5 years)

• Bus driving

• Motor coach

• Commercial driving

• Classroom experience

Certifications and Licenses

Passenger Endorsement



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