Material Handler Customer Service
Resume:
Joshua Peterson
El Paso, TX *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Player experience agent
Penn Gaming-Remote
February 2023 to August 2024
Taking inbound calls to assist customers with hotel reservations, accounts, making payments, casino problems,etc.
Technical Advisor
General Motors-Remote
June 2022 to January 2023
Make outbound calls to resolve technical issues regarding OnStar. Troubleshooting issues with OnStar. Live Chat Agent
Hgs-Remote
December 2020 to May 2021
Answering questions from customers regarding vehicle information and setting appointments to test drive and meet dealers via chat inbound
Material Handler
ProLogistix-El Paso, TX
November 2017 to October 2020
multiple jobs such as Material Handler, Production assistant, forklift operating, shipping and receiving, assembly etc.
Security Officer
Mike Garcia Merchant Security LLC-El Paso, TX
January 2015 to October 2017
Secure gates, check logs, walk to secure premises etc. Army
ARMY ACTIVE DUTY-El Paso, TX
August 2011 to June 2013
Education
n/a
Skills
• Assembly (3 years)
• Cleaning (5 years)
• PRODUCTION (3 years)
• Security (2 years)
• material handler (3 years)
• Pallet Jack
• Warehouse Experience
• Load & Unload
• Packaging
• Live Chat (1 year)
• Customer service (5 years)
• Technical Support (1 year)
• Loss Prevention
• Cold Calling
• Shipping & Receiving
Military Service
Branch: United States Army
Service Country: United States
Rank: Specialist
April 2011 to August 2013
Construction mechanic
Certifications and Licenses
Level 1 and 2 security guard training
Customer Service
August 2021 to Present
Customer service chat agent Cargurus, technical advisor General Motors. AT&T sales agent.
Contact this candidate