Facility Operations Housekeeping Worker

WENDY COOKS

wendycooks**agmailcom 504-***-**** New Orleans, LA 70112

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking

supplies, vacuuming and dusting. Supports facility operations by ckaning units with professional products and

maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning

infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest

satisfaction.

Skills

* Laundry Management

© Restroom detailing

* Guest Relations

© Residential Cleaning

© Safe cleaning with chemicals

* Dusting

Experience

© Window Cleaning

¢ Housekeeping

© Polishing surfaces

@ Teamwork

© Sanitization techniques

Uplifted New Orleans, Louisiana

Housekeeper

02/2015 - Current

© Inspected guest rooms after cleaning to ensure they were presentable.

‘© Ensured that all health standards were met during cleaning operations.

@ Sanitized all areas of the hotel lobby and public restrooms.

© Replenished supplies such as drinking glasses and coffee cups in guest

rooms.

© Disinfected telephones, light switches and other frequently touched objects.

‘© Observed proper use of chemicals when cleaning various surfaces.

‘© Responded to requests from guests regard ing housekeeping needs.

© Reported any maintenance issues or damage to supervisors immediately.

‘© Emptied trash receptacles throughout the property.

© Swept and mopped floors, vacuumed carpets and rugs, dusted furniture,

wiped down surfaces.

© Cleaned bathrooms, including toilets, tubs, showers and sinks.

© Used cleaning chemicals following proper guidelines.

© Delivered requested items such as extra pillows or blankets to guest rooms.

¢ Provided information about hotel services upon request from guests.

© Stocked amenities such as soap, shampoo and toilet paper in guest rooms.

© Maintained a clean linen closet by folding sheets neatly an shelves.

© Changed bed linens and towels, tidied up mams.

‘© Scrubbed kitchen appliances, countertops and fixtures.

© Organized closets with hangers for guests’ clothing items.

© Followed safety procedures when handling hazardous materials.

© Laundered sheets and removed stains to restore linens to pristine

condition.

© Maintained and organized cleaning supplies stock.

© Dusted ceiling air conditioning diffusers and ventilation systems to

improve airflow.

© Vacuumed floors and dusted furniture to maintain organized, professional

appearance.

© Removed finger marks and smud ges from doors, frames and glass

partitions to enhance shine.

© Requested maintenance orders to fix non-working equipment and address

room damage.

© Reported maintenance concerns or repairs to appropriate supervisor for

prompt remediation.

* Moved beds, sofas and small furniture to wipe down baseboards and

remove dustand dirt from hard-to-reach areas.

© Used appropriate personal protective equipment and supplies when

handling hazardous waste or chemicals.

© Sanitized and cleaned sinks, mirrors, toilets and showers.

© Dusted and polished fixtures and cabinet hardware to maintain sparkling

appearance.

Education and Training

Christian Academy New Orleans, Louisiana

High School Diploma

05/2018

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