Fiber Optic Customer Service
Resume:
Jay Lynum
Warrensville Heights, OH *****
***********@*****.***
Efficient and able electronics professional with 25-plus years in the telecommunications and
maintenance field. Strongly dependable and skilled Fiber Optics Technician with excellent work
Ethic. A broad and deep knowledge base in all aspects of fiber optic and electrical circuit
installation maintenance and repair. Flexible schedule and availability to include weekends and
emergencies as required. Authorized to work in the US for any employer.
Work Experience:
VLT
MGM Casino
December 2023 - Jan 2024
Jacks Racino
VLT Slot Tech.
July2023-Nov.2023
Home Inspector
Top To Bottom
Feb 2016 - Now
I managed my own home inspection business for years but have had my family take over since then.
Fiber Optic Splicer
OCI - Columbus, Ohio
August 2021 to February 2022
I work with a team of Fiber Splicers. My duties include installing and repairing fiber optic cables,
and tech use of threads and glass to transmit data. I have my own Splicing Machine. Operating
optical spectrum analyzers, and optical fusion splicers.
Fiber & Copper Splicer
Package Delivery Driver
FedEx Ground - Twinsburg, OH
August 2017 to December 2020
Work with Drivers to resolve delivery problems, improve operations, and provide exceptional
Customer service. Navigated hundreds of miles every day delivering and picking up packages.
Immediately addressed problems with customers to promote speedy resolution.
Telephone Technician
AT&T - Kent, OH
July 1994 to June 2017
Fiber Optic Work, Customer Service, Install new cables for residence, U verse work on cell
towers, internet Service
Education
Associate in Sociology
Cuyahoga Community College - Highland Hills, OH
June 1994
Skills
• Soldering skills, Installation, and repair work, wide knowledge of data network
cabling, Troubleshooting, and Maintenance. Drove a Bucket Truck, Worked with various test
equipment, OTDR,Optical Power Meters (10+ years)
• Fiber Optic work, computer troubleshooting
• Drive a bucket truck
• Telecommunication
• Troubleshooting
• Electrical Experience
• Fiber splicing
• Drone flier (Uses a DJI Matrice 600 Pro With infrared camera)
• Certifed Home inspector
Additional Information
My objective is to secure the position of fiber optics technician in a reputed company that utilizes
my experience in fiber terminating, fiber splicing, and installation for the benefit of the company.
Contact this candidate