Customer Service Quality Control
Resume:
ABDELLATIF AIT TALEB
Tamansourt, Marrakech, (Morocco)
Email :**********@*****.***
OBJECTIVE:
I am a professional in aluminum carpentry with solid experience in the field. My goal is to bring my technical skills and commercial expertise within a Canadian company, contributing to its development and growth while continuing to develop my own skills. Languages: Arabic – Tamazight: Kindergarten, French: Intermediate, English: Intermediate Software: Word, Access, Excel, PowerPoint
WORK EXPERIENCE :
3 years now Specialized Aluminum Carpenter
St PRO D’ALUMINIUM, Marrakech, (Morocco)
Description of tasks :
• Manufacture of aluminum structures according to
customer plans and specifications.
• Use of specialized tools and machines to cut, shape and assemble aluminum.
• Installation of doors, windows, verandas and other aluminum products at customers' premises.
• Inspection and quality checking of finished products before delivery.
• Maintenance and repair of already installed aluminum structures.
5 months Production Operator
St ALUM, Marrakech, (Morocco)
Description of tasks :
• Participation in the manufacturing and assembly of aluminum products.
• Rigorous quality control of manufactured parts to ensure compliance with company standards.
• Respect of production and delivery deadlines to satisfy customer needs.
• Collaborate with sales and customer service teams to respond to specific customer requests.
2 years Confirmed Aluminum Carpenter
Aluminum carpentry workshop, Marrakech (Morocco)
Description of tasks :
• Creation of tailor-made aluminum products according to customer needs and specifications.
• Competent use of specialized tools and machinery to ensure the quality and accuracy of parts produced.
• Regular communication with customers to understand their requirements and expectations.
• Coordination with sales teams to establish accurate quotes and realistic deadlines.
1 year Workshop Manager -
St AL ANESSARI ALUMINUM, Marrakech, (Morocco)
Description of tasks :
• Day-to-day management of company operations,
including production planning, inventory management and delivery coordination.
• Direct supervision of the production team to ensure quality standards and deadlines are met.
• Rigorous monitoring of customer orders to ensure their satisfaction and loyalty.
• Preventative maintenance of equipment and proactive resolution of operational problems.
2 years Commercial
Clothing store, Marrakech, (Morocco)
Description of tasks :
• Welcoming and assisting customers in their choice of clothing and accessories.
• Inventory management, including receiving, putting away and replenishing products.
• Sales promotion through attractive visual presentations and targeted marketing campaigns.
• Organizing special events such as private sales or fashion shows to boost sales.
1 years Security Officer
Company, Marrakech, (Morocco)
Description of tasks :
• Active monitoring of premises to detect any suspicious activity or intrusion.
• Regular patrols to ensure the safety of property and people.
• Rapid intervention in the event of an incident or emergency, following established procedures.
• Writing detailed reports on incidents that occurred and measures taken.
TRAINING AND QUALIFICATIONS:
Level 4th year Collegiate
Aluminum Diploma
OFPPT, Marrakech, (Morocco)
Certificate of appreciation from the Challenge Foundation.
OFPPT, Marrakech, (Morocco)
SKILLS :
• Manufacturing and assembly of aluminum structures
• Installation of doors, windows and aluminum products
• Quality control of finished products
• Maintenance and repair of aluminum structures
• Customer service and product sales
• Effective communication with customers
• Inventory and materials management
• Supervision of production teams
• Planning of daily operations
• Proactive problem solving
HOBBIES :
• Journey
• Sport
• Music
• Movie theater
• Personal development
Contact this candidate