Customer Service Associate

Jaylon I. Godbolt

**** ***** *** ***. *** Land O' Lakes, FL 34639 ************@*****.*** 813-***-**** Objective

Enthusiastic and dedicated prospect seeking a customer service role to utilize strong interpersonal skills, a proactive approach to problem-solving, and a passion for delivering exceptional service. I am eager to contribute a positive attitude and a commitment to exceeding customer expectations to support the success of the team and the organization.

Work Experience

Merchandiser

The Beverage Works - Red Bull Distributor - Tampa, FL August 2021 to Present

• Collaborate with store managers by recommending effective marketing strategies for the product

• Manage the product stocking of shelves, coolers, and displays for 30 - 40 stores per week.

• Organize product coolers by following a designated planogram and ensure products are visible according to company standards for aging products.

• Physically load products on trucks, move cases inside the stores, and maneuver pallets.

• Trained new associate on all aspects of the role.

• Complete all required training using computer based training modules. Service Associate

Sears Holdings Corporation - Brandon, FL October 2019 to 2021 I interfaced with customers to fulfill pick-up and online orders, repaired defective products as needed, and completed backroom duties ranging from lifting appliances to driving warehouse equipment. Driver

All American drivers - Tampa, FL August 2020 to September 2020 I transported wheel chair patients and patients who need assistance to doctor appointments by driving a company provided van.

Skills

• Certified in Microsoft Office (Word, Excel, Powerpoint), Customer service, Sales experience, Organization and problem solving, Leadership, Team Player, Proficient Communicator

• Packaging, heavy lifting, freight

Education

Hillsborough Community College - June 2019 - May 2020 Thomas More College - August 2018 - May 2019

High School Diploma - 2018 Brandon High School

Volunteer Work

Metropolitan Ministries, Salvation Army Sally House, Hillsborough County School classroom aid

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