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Team Members Customer Service

Location:
Georgia
Posted:
August 19, 2024

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Resume:

Tye Stewart

Griffin, GA

************@*****.***

+1-678-***-****

10+ years Customer Service, Prep Cook, and Warehousing Authorized to work in the US for any employer

Willing to relocate anywhere

Willing to relocate: Anywhere

Work Experience

Shift Leader

Burger King-Griffin, GA

August 2022 to Present

• Coordinates restaurant operations, including labor, inventory variance and guest tracking responses during assigned shifts. May be responsible for opening and closing the restaurant.

• Provides direction to Team Members clearly and concisely and models the proper way to implement shift plans to ensure smooth production.

• Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings and delegates in a way that encourages teamwork and ensures restaurant operations comply with Company standards.

• Complies with all loss control procedures and instructs Team Members how to maintain a safe and secure environment for customers and other Team Members.

• Works with team to act on guest feedback and resolve issues in a timely, friendly and professional manner.

• Directs, trains and motivates Team Members on each of the workstations during shift.

• Complies with the requirements of government regulations, Burger King Corporate (BKC) Market Policy, food safety, BKC security policy, operations, and BKC policies and procedures relating to all restaurant activities during the shift.

Picker/Packer

Innergroup - Fritolay-Jonesboro, GA

January 2022 to Present

Handheld RF Scanner, to pick product for three different levels, prepared boxes for product to be packaged, once picking is done, verified correct labels to be packed. Gathered products for specific routes, according to pick sheets, lifted up 50 pounds at a fast pace, and consistently completed the work timing cycle of allocated for the full day, within 8 hours. Evaluated operational records and made scheduling adjustments to maximize efficiency, in processing customers rates and expenses to quickly release international shipment, at an advantage. Order Puller

FedEx-Ellenwood, GA

October 2021 to April 2022

Retrieved loading assignments and prepared loading for the shift. Loading products onto trailers according to map instructions Placed selected cases on pallets and arranged orderly to minimize damage for safe delivery to retail stores.

Wrapped completed store orders and delivered them to the shipping dock. Picked the correct item and quantity, checking UPCs or item descriptions. Handled the selection of products and accurately filled orders. Line Cook

McDonald's-Jonesboro, GA

August 2021 to November 2021

Daily tasks include preparing and managing my own section, performing at a very high level throughout busy meal services. Ensuring food safety standards were met by tracking the temperatures of hot and cold food products.

Preparing and packaging menu items fresh each day in accordance with proper safe food handling practices.

Sorter

Goodwill Industries-College Park, GA

May 2021 to August 2021

Take in donations. Unpack and sort donations and place in appropriate locations for customer purchase. Deli Clerk

Kroger-College Park, GA

January 2021 to May 2021

Fulfill deli orders ( i.e; sandwich, salad, hot food)., Made numerous trips to get hot food to put out on display cases for customer purchase, took up empty food trays and utensils to kitchen to get cleaned when needed. Refreshed and condensed various foods to make room for new foods at display cases for customer purchase.

Stirred up various dishes to maintain a neat appearance, Maintained a clean and safe work environment. Education

High school diploma

Skills

• Kitchen Experience

• Load & Unload

• Materials Handling

• Meat Cutting

• Serving Experience

• Food Preparation

• Order Picking

• Food Handling

• Heavy Lifting

• RF Scanner

• Warehouse Experience

• Machining

• Order Picker

• Cleaning Experience

• Shipping & Receiving

• Food Safety

• Merchandising

• Packaging

• Customer service

• Supervising experience (1 year)

• Leadership

• Restaurant experience

• Food handling

• Cooking

• Customer service

• Merchandising

• Load & unload

• Warehouse experience

• Communication skills

• Cleaning

• Cash handling

Certifications and Licenses

ServSafe Food Handler

April 2023 to April 2026

Certified Forklift Operator

Present

Pallet Jack Certification

Forklift Certification

ServSafe



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