Armed Security Customer Service
Resume:
GLEN PATTON
Cape Coral, FL. **993
**********@*****.***
professional
OBJECTIVE:
College educated, and skilled professional seeking an armed security career. Over 30 years of experience in sales and people development, three years security experience.
Possesses strong verbal and written communication skills in a clear and concise manner. Impressive relationship building skills with an outstanding natural ability to develop relationships and interact with all types of individuals. Personable and likeable traits that allow me to deliver a safe and positive environment.
TECHNICAL SKILLS
Excellent Written and Verbal Communication Skills
Exceptional Team Building
Excellent Relationship Building Skills
Excellent Listener
Promotes Positive Environment
Great Organizational Skills
Flexible and Adapts Well to Change
Fast Paced Learner
Provide Great Leadership
Excellent Time Management
Meticulous and Concise
Public Speaking
Work Great Under Pressure
EXPERIENCE
SECURITY GUARD
EDISON FORD WINTER ESTATES – Fort Myers, FL. 06/2023 - Present
Patrol grounds
Verify entry to Home and Garden area
Certified Ricky Rescue
ARMED SECURITY OFFICER
Titan Protection and Consulting Inc. Overland Park, KS 01/2021 – 05/2023
Defensive tactics
1 on 1 and group firearms trained
CPR Certified
Scenario based and client specific trained
Effective crime prevention and detection techniques
INSURANCE AGENT
AAA of Missouri Lee’s Summit, MO 11/2008 – 05/2019
Provide excellent customer service for all clients and potential clients.
Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
Built close to two-million-dollar book of business from scratch.
Upsold additional products and services after identifying customer needs and requirements.
Met with prospective customers and business owners in homes businesses and other settings.
Evaluated leads obtained through direct referrals, lead database and cold calls.
Calculated quotes and educated potential clients on insurance options.
AGENCY OWNER
All State Insurance Raymore, MO 04/2006 -11/2008
Provide excellent customer service for all clients and potential clients.
Calculate quotes and educated potential clients on insurance options.
Responsible for interviewing and hiring all personnel at the agency.
Managed a staff of three sales agents and three telemarketers promoting friendly and professional customer interactions.
Met with prospective customers and business owners in homes, businesses, and other settings.
Liberty Mutual Insurance Blue Springs, MO 11/2001 – 01/2006
Provide excellent customer service for all clients and potential clients.
Brought in new accounts through successful networking strategies and promotional approaches.
Sold auto and home insurance to new customers and upgraded policies for existing book of business.
Processed a variety of applications, payments, and endorsements.
EDUCATION
Bachelor of Science Human Resources Management Friends University, Wichita, KS
Attended University of Missouri Columbia
References available upon request
Contact this candidate