Customer Service High School
Resume:
Breanna Jackson
West Plains, MO *****
**************@*****.***
Work Experience
Service Champion/Cashier
KMAC Enterprises - West Plains, MO
November 2023 to Present
Tend to customers needs, take orders on POS system through the drive thru and front counter, as needed help preform line duties and food needs
Hostess/Server
Chens Garden - West Plains, MO
September 2023 to Present
Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Performs opening and closing duties, as needed. thrives in a fast-paced environment, and excels at taking initiative and consistently working toward keeping the restaurant inviting. Passion for welcoming every customer like family and giving everyone exceptional service. Manager
Texaco - Wiggins, MS
August 2020 to July 2023
Maintained and restored products inventory, skilled at reviving and processing bank transactions, professionally maintained customer complaints and theft, made schedules weekly for 15 employees. Waitress/Kitchen Staff
Bills Catfish and Steaks - Wiggins, MS
November 2020 to March 2023
Worked with my team to maintain smooth operations and high standards of customer service during high volume rushes, swiftly and professionally addressed any customer complaints, escalating to management when requested, rewarded with a raise twice for demonstrating communication and leadership skills.
Waitress
Ranch House Bar & Grill - West Plains, MO
August 2020 to October 2020
Greeted customers while working with my team to ensure customer satisfaction. Worked with team leads to create an effective schedule and duties list to maintain a clean and healthy work environment. Stayed and worked overtime while covering shift due to short staff. Education
High school diploma in Diploma
Koshkonong High School - Koshkonong, MO
August 2012 to May 2016
Skills
• Bartending
• Serving Experience
• Restaurant Management
• Restaurant Experience
• Upselling
• Cooking
• POS
• Merchandising
• Food Preparation
• Kitchen Experience
• Food Service
• Host/Hostess
• Payroll
• Upselling
• Customer service
• Sales
• Cash register
• Leadership
• Serving
• Front desk
• Cash handling
• Typing
• HIPAA
• Document management systems
• Proofreading
• Account analysis
• Negotiation
• Debits & credits
• Accounts receivable
• ICD-10
• IT
• Marketing
• Customer support
• Zendesk
• English
• Communication skills
• Analysis skills
• Inside sales
• Computer skills
Certifications and Licenses
Driver's License
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