Customer Service Data Entry

Hayley Gibson

**********@*****.*** 405-***-**** Shawnee, OK 74804

Summary

Dedicated professional with exceptional customer service, project management, and technical skills. Adept at building productive relationships, resolving complex issues, and enhancing customer loyalty. Seeking a rewarding remote position where I can leverage my expertise to make a positive impact and strengthen the organizational brand.

Skills

● Excellent Customer Service ● Employee Leadership and Management

● Advanced Data Entry ● Project Management

● Problem Solving ● Effective Communication

Experience

Dillards Shawnee, OK 03/2024-Current

Visual Manager

● Visual Merchandising: Design and implement displays to enhance the shopping experience and drive sales.

● Social Media: Manage social media platforms, including content creation and community engagement.

● Customer Service: Deliver outstanding customer service by resolving inquiries and ensuring satisfaction. Homestead Tecumseh, OK 01/2020-Current

Store Manager

● Inventory Management: Oversee inventory levels, ensuring timely stock replenishment and record-keeping.

● Merchandise Intake: Manage the receipt, organization, and processing of new merchandise.

● Employee Scheduling: Coordinate and create employee schedules to ensure operational efficiency.

● Visual Merchandising: Design and execute dynamic displays to enhance product visibility and attract sales. Hayley Gibson Interiors Shawnee, OK (Hybrid) 01/2017-12/2021 Business Owner

● Project Management: Successfully planned, executed, and oversaw multiple projects from inception to completion, ensuring they meet client specifications, deadlines, and budget constraints.

● Contract Negotiations and Administration: Negotiated, drafted, and managed contracts with clients and vendors, ensuring compliance and smooth project delivery.

● Accounts Receivable: Prepared and issued detailed invoices for services rendered. BOP Land Services Oklahoma City, OK (Remote) 1/2014-12/2016 Lease Analyst

● Lease Processing: Efficiently handled the processing of oil and gas leases.

● Data Entry: Accurately imputed and maintained data related to leases, contracts, and transactions.

● Spreadsheet Management: Developed and managed detailed spreadsheets to track information and data. Education

East Central University Ada, OK

Bachelor of Mass Communications

Volunteering

Junior Service League, City of Shawnee

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