Teresa Minor
*** *. ****** ***. #*** Rialto, Ca. 92376
Phone: 323-***-****
E-Mail: *********@*****.***
Core Strengths: Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Telecommunication skills, Adaptability, Conflict resolution, Strong organizational skills, Creative problem solver, Fast learner. Work Experience: 11yrs warehouse experience,9yrs experience clerical, 5yrs overseeing departments in a manufacturing warehouse, 5yrs equipment handling and picking.
H&H Group Ontario, CA
Account CSR
August 2022 to present
● Work directly with the customer to get orders to the warehouse
● Route orders for pickup with transportation
● Set up schedule for shipping department
● Knowledge in Excel, Powerhouse
O’Neill Logistics, Rancho Cucamonga, Ca.
Account CSR
May 2021 to August 2022
● Work directly with the customer to get orders to the warehouse
● Route orders for pickup with transportation
● Set up schedule for shipping department
● Knowledge in Excel, Synapse and Ramp
States Logistics, Fontana, Ca.
Warehouse shipping & Receiving Clerk
October 2020 to May 2021
● process and run multiple bills
● answered phones, emails and inquiries
● customer service
Geodis, Fontana, Ca.
Warehouse/Shipping & Receiving Clerk CSR November 2015 to October 2020
● process and run 100+ bills
● answered phones, emails and inquiries
● customer service
● Scheduling
● Knowledge in Xcel and Synapse
● Experience in picking, inbound and auditing
Genco, Ontario, Ca.
Warehouse/Shipping & Receiving Clerk November 2014 to July 2015
● processed and ran 60+ bills
● answered phones
● customer service
● reconciled for inventory
Starbucks/ Evolution fresh, Rancho Cucamonga
Warehouse/Inventory specialists September 2013 to November 2014
● General warehouse
● Inventory of product and warehouse equipment
● Input of data and reports
● Processing of wholefoods into fresh juice
● Department lead
Volt Workforce Solutions, Riverside, Ca.
General warehouse work December 2011 to September 2013
● Inventory
● General warehouse work
● Office work
● Customer service etc.
Randstad, Ontario, Ca
General warehouse work May 2010 to February 2012
● Kohl’s warehouse work
● Front office
● Clerical
United States Post office Los Angeles, Ca
Mail carrier May 2006 to February 2010
● Prepared the mail for my route daily
● Face to face customer service
● Helped in office answering phones, inputting volume and data entry for the postmaster into the postal database.
Educational Background
2001 University High School, West Los Angeles, Ca
Cal State University Dominguez Hills
Diploma general