Customer Service Table Games

Aldin Sejdinovic *************@*****.*** 702-***-****

OBJECTIVE

Seeking a table dealing position that is customer service based. I carry a passion for hospitality with attention to detail, while maintaining a friendly and energetic demeanor. SKILLS

● 10 years experience in table games dealing, focusing on Blackjack and Poker

● 17 years of hospitality experience on the Las Vegas Strip

● Excellent communication and guest relations skills

● Experienced in cash handling and casino table gaming rules EDUCATION

2000-2004 Durango High School Las Vegas, NV

Graduated with High School Diploma

WORK HISTORY

2014-2024 Planet Hollywood Hotel and Casino Las Vegas, NV Table Games Dealer

● Provided outstanding customer service while maintaining the safety and security of guests and designated tables

● Educated guests on game rules and side bets through my in-depth knowledge of table games

● Maintain all standards of gaming regulations according to casino and state regulations

● Promoted casino rewards cards and internal venues

● Performed chip counts for opening and closing of table games

● Dealt table games with efficiency, proficiency, and professionalism, while providing memorable guest service

● Used mathematics to make payouts and other customer table actions

● Trained new hires

● Monitored customers for violations of gaming regulations or casino policies 2012- 2014 Planet Hollywood Hotel and Casino Las Vegas, NV Valet Attendant

● Greet and welcome guests

● Provided professional and courteous customer service to each and every guest while maintaining a sense of urgency at all times

● Responsible for parking guest vehicles in a safe and efficient manner

● Maintain an open line of communication with managers and fellow team members

● Adhere to all appearance and uniform standards

LICENSES

● Sheriffs Gaming Card

● Nevada Drivers License

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