Construction Worker Customer Service

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

DONALD MILES

■ CHICAGO, IL 60621 ■ 773-***-**** ■ ******@*****.*** ■ Construction worker with over 20 years of experience in diverse labor roles. Skilled in completing physically challenging jobs and working long hours under various weather conditions. Knowledgeable in custodial maintenance and construction occupations, with a proven ability to quickly learn new techniques and equipment operation. Experienced maintenance professional with a strong background in commercial and institutional environments. Effective at independently managing cleaning needs in all building areas. Proficient in operating equipment, handling chemicals, and restocking supplies. Known for reliability and consistently delivering high-quality work.

• Maintaining equipment

• Loading and unloading semi-tracker trailers

• Assist with organizing daily stocks

• Cleaning Expertise

• Carpet install and removal

• Landscaping knowledge

• Facility Maintenance

• Attention to Detail

• Staff Training and Development

• Operations Management

• Customer Relationship Management (CRM)

• Policy Implementation

• Customer service and assistance

• Food handling

• Order Taking

• Safe Food Handling

• Food safety practices

• Conflict Resolution

• Team Player

• Active Listening

• HVAC maintenance

INDEPENDENT CONTRACTOR 07/2024 to Current

GigSmart, Chicago

Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

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Developed and maintained strong working relationships with clients, leading to repeat business and referrals.

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Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.

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CUSTODIAL MAINTENANCE WORKER/GENERAL LABOR CONSTRUCTION WORKER 07/2014 to 07/2024

Miles Construction Independant Contractor, Chicago, IL Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.

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Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.

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Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.

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CERTIFICATIONS

EDUCATION

Construction Occupational Certificate

Masonry Certification

Carpentry Certification

Plumbing Certification

Paint and Finishing Certification

Computer Technology Certification

Construction Blueprint Reading Certification

Construction Technology-Certified : Community Technology, 06/2008 Rend Land Community College - Illinois

Custodial Maintenance-Certified : General Education, 06/2008 Lake Land Community College - Illinois

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