Guest Service Shift Leader
Resume:
MIMOSE TELUSNOR
Hallandale, FL *****
***************@*****.***
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Operations monitoring
Loss prevention
Regulatory compliance
Guest service
06/2016 to Current
WALGREENS PHARMACY
Cooper City, FL
Shift Lead
Completed opening and closing duties to facilitate business operations. Resolved customer complaints and reported issues to senior management. Upheld company standards and compliance requirements for operations. Coached and trained employees and managed daily work assignments to enhance operations. Delegated tasks to employees and monitored activities and task completion. 03/2002 to Current
WALGREEN'S PHARMACY
Cooper City, FL
Inventory Specialist
Coordinated inventory, stocking, and ordering.
Performed scheduled inventory counts and supply audits. Secured items and packages for transport to alleviate damage. Completed forecasts to determine needed inventory. DIPLOMA: PHLEBOTOMY 10/2021
Broward College, Fort Lauderdale, FL
DIPLOMA: MEDICAL ASSISTING 10/2013
ATI College of Health, Miami, FL
DIPLOMA: MEDICAL BILLING AND CODING 09/2013
ATI College of Health, Miami, FL
SOME COLLEGE (NO DEGREE): NURSING
Broward College, Fort Lauderdale, FL
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
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