Data Entry Clerk

Loren Perez

**********@*****.*** 754-***-**** Sunrise, FL

SUMMARY

Detail-oriented professional with 4 years of experience, including a dedicated role as a Data Entry Clerk at AIG, adept at processing over 40 client deals daily. Skilled in managing high-volume information input and customer assistance, as demonstrated in positions at Teleperformance and PetSupermarket. Actively seeking a Data Entry position to leverage data handling and customer service expertise.

WORK EXPERIENCE

Teleperformance North Lauderdale, FL

Credit Card Fraud Specialist Oct 2023 - Feb 2024

• Addressed and resolved credit card-related issues for clients, ensuring optimal customer satisfaction and account security.

• Managed a high volume of inbound calls, consistently providing effective solutions and maintaining a focus on fraud prevention.

Affordable Insurance Group (AIG) Fort Lauderdale, FL Data Entry Clerk Jun 2022 - Feb 2023

• Accurately processed and recorded daily client transactions, ensuring meticulous data entry and maintenance of up-to-date records.

• Managed a high volume of client deals, consistently handling more than 40 entries per day with a focus on efficiency and data integrity.

PetSupermarket Weston, FL

Sales Associate Sep 2020 - Jun 2022

• Assisted customers by providing expert guidance on pet care essentials and nutritional requirements for a variety of animals, including dogs, cats, and reptiles.

• Facilitated the adoption process and care education for animals, ensuring responsible pet ownership and customer satisfaction.

• Contributed to store revenue by effectively recommending and selling a diverse range of pet food products and supplies.

Country Isles Elementary Weston, FL

Aftercare Counselor Apr 2019 - May 2020

• Facilitated academic support by assisting with homework, catering to a diverse range of educational needs.

• Led outdoor recreational activities, promoting physical health and teamwork among children.

• Coordinated arts and crafts sessions and managed computer-based learning, enhancing creative and technological skills.

EDUCATION

Cypress Bay High School

High school diploma

Weston, FL

Jun 2017

SKILLS

Data Analysis • Computer Skills • Experience Working With Students • English • Organizational Skills • Microsoft Excel

• Microsoft Office • Typing • Writing Skills • Microsoft Powerpoint • Administrative Experience • Clerical Experience • Customer Relationship Management • Childcare • Working With People With Developmental Disabilities • Working With People With Disabilities • Customer Service • Recruiting • Communication Skills • Call Center

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