Customer Service Call Center

Angela Gethers

Fort Lauderdale, FL

*******************@***********.***

754-***-****

Willing to relocate to: Hollywood, FL - Miami, FL - Coral Springs, FL Authorized to work in the US for any employer

Work Experience

Customer Service

Integral Resources, Inc - Fort Lauderdale, FL

April 2019 to June 2019

Customer service, Call center

• Performed data entry for customer information

• Managed client records

• Set up client appointments

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

• Handled online orders and credit card transactions Cashier/Customer Service

Dunkin' Donuts - Fort Lauderdale, FL

March 2018 to May 2019

Cashier, cook

Billing Clerk

SCHOOL OF EXCELLENCE - Fort Lauderdale, FL

January 2012 to November 2015

Responsible for billing parents for child care payments as well as to businesses associated with the school I also file, type, email, as well as mail letters. Cashier/Customer Service

Publix - Fort Lauderdale, FL

January 2010 to December 2012

Cashier, customer service, stocking etc

• Handled customer complaints and concerns

• Received and processed returns

• Rang up purchases

• Counted out cash drawers

• Stocked shelves

Education

High school or equivalent in n/a

Plantation High School - Fort Lauderdale, FL

August 2018 to August 2018

Skills

Customer Service (10+ years), Call Center (2 years), Customer Care, Customer Support, CSR, Call Center (2 years), Customer Support, Customer Service, Customer Care, CSR, CSR, Call Center, Customer Care, Customer Service, Customer Support, Bilingual

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