Order Management High School

***-***–****

***************@*****.***

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Order Management

Food Running

Safe Food Handling

Order delivery practices

High school diploma

Mansfield Timberview High

School

2020-2024

Server

Waffle House

Used slow periods to restock supplies, ice, trays, and delivery bags. Explained menu items and suggested appropriate options for food allergy concerns.

Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills, and handle complimentary items.

Bussed and reset tables to keep dining room and work areas clean. Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Served food and beverages promptly with focused attention to customer needs. Set positive tone for entire dining experience as first point of contact for incoming guests.

Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Answered customers' questions, recommended items, and recorded order information.

Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Increased sales significantly by upselling higher-end products to customers. Proven leader and efficient server at Waffle House, adept in safe food handling and fostering customer relationships. Excelled in upselling, boosting sales significantly, and ensuring operational excellence at Jane's South Lake. Skilled in order management and conflict resolution, I bring a track record of enhancing customer satisfaction and team performance.

D I A S I A H G I L S O N

Assistant manager

Janes Southlake

Accomplished multiple tasks within established timeframes. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Developed and maintained relationships with customers and suppliers through account development.

Cross-trained existing employees to maximize team agility and performance. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Evaluated employee performance and conveyed constructive feedback to improve skills.

Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Assisted in organizing and overseeing assignments to drive operational excellence

Cashier

Cowboys Stadium, Arlington, TX

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