Software Developer

Johnathan D. Irby

901-***-**** • *********@*******.*** • Linkedin.com/in/johnirby

SUMMARY OF QUALIFICATIONS

Experienced IT Professional with 11+ years’ experience designing and implementing complex IT business solutions. Demonstrates a strong technical background with the ability to communicate at different levels of the business hierarchy. Possesses an ability to take lead on projects to ensure deliverables are produced on schedule and within scope. Skilled in mentoring junior team members and working with different personalities.

AREAS OF EXPERTISE

● Oracle Database PL/SQL

● C#

● Unix Shell Scripting

● SQL Server

● Progress OpenEdge ABL

● Perl

● JavaScript

● jQuery

● HTML

● CSS

● XML

● Git/SVN

PROFESSIONAL EXPERIENCE

Sedgwick Claims Management, Memphis, TN

Senior IT Software Development Specialist, July 2021 – May 2024

● Served as a programming lead on several IT Business projects. Conducted and attended meeting with business stakeholders to speak at length regarding several supported IT Business systems.

● Extensively used Oracle PL/SQL to build several business solutions for the Casualty Team.

● Regularly used ETL methodology to load and transform HR data for several business partners, ensuring the data is robust and secure.

● Introduced and implemented several programming solutions to reduce client implementation by 66%, providing both lower cost and improved customer satisfaction.

● Ensured the Quality Assurance teams were well informed in project testing by writing clear documentation.

● Assisted in the professional growth of several colleagues by hosting Oracle Database training sessions to familiarize them with newer technologies.

● Worked closely with several colleagues to complete several long-running projects. Performed analysis to ensure issues were proactively addressed, reducing total project costs. Sedgwick Claims Management, Memphis, TN

IT Software Development Specialist, September 2019 – July 2021

● Provided IT support for several Disability clients, including larger clients such as Walmart.

● Supported a complex IT solution framework, ensuring claim related data was provided without issue.

● Communicated with Project Managers and System Analysts to ensure project work can be completed on time and within the project scope.

● Built several SQL scripts that were used to introduce additional layers of data to existing projects.

● Worked closely with Support teams to learn about the business systems by working several defect related tickets. Thomas & Betts Corporation / ABB, Memphis, TN

Applications IS, May 2012 – September 2019

● Provided full IT support to a Product Data Warehouse, servicing 25 countries worldwide.

● Designed a UNSPSC/ETIM classification system, resulting in an $18M per year profit. Introduced several versions of the classification to ensure the business could easily upgrade classifications without a heavy development effort.

● Increased IDW industry data compliance levels by more than 50%, increasing customer satisfaction.

● Successfully led a multi-department infrastructure upgrade, resulting in less than a 24 hour downtime.

● Met with business stakeholders, wrote requirements, implemented solutions, and unit tested all projects assigned. CERTIFICATIONS

● Oracle Cloud Infrastructure 2024 Generative AI Certified Professional - 2024

● Foundational C# with Microsoft – Microsoft - 2023

● Microsoft Certified: Azure Fundamentals – Microsoft - 2023

● Project Management Professional PMP – PMI Project Management Institute - 2017 EDUCATION

Bachelor of Science, Computer Science, Christian Brothers University, Memphis, TN, 2012.

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