Call Center Customer Service

KATHRINE D. LESTER

**** ****** **** ***, *******, CA 93906 ****************@****.*** 831-***-****

OBJECTIVE

To find permanent employment

SKILLS & ABILITIES

I have the ability to work independently, a self-start

EXPERIENCE

JOB TITLE SSA

APRIL 2001 – AUGUST 2012

I worked for the National 800 call center, I set up claims for retirement or disability. I also assisted those inquiring about benefits and assisted them in computations, assisted with over payments/under payments, change of address, direct deposit

EDUCATION

HEALD BUSINESS COLLEGE, SALINAS

AA

Grade point 3.8

COMMUNICATION

I won numerous awards for customer service quality and job performance

LEADERSHIP

I currently volunteer for the Monterey County Civil Grand Jury

REFERENCES

REFERENCE NAME, SSA

Theworknumber.com

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