Customer Service Assistant Manager

INEZ TREVINO

MANAGER

606-***-**** = inezgtrevinogymailcom ® Clovis, New Mexico 88101

PROFESSIONAL SUMMARY

Dynamic Assistant Manager with a proven track record at United Family Albertsons Market, adept in project management

and customer service. Excelled in reducing costs and enhancing team cohesion, leading to signficantimprovements in

‘operational efficiency. Skilled in catering organization and adept at fostering postive customer experiences, consistently

achieving and surpassing company goals,

SKILLS

* Cost Reduction * Project Management

* Contract Negotiation * shift Scheduling

= Catering Organization = Customer Service

# Product Ordering = Team Building

EXPERIENCE

@ ASSISTANT MANAGER United Family Albertsons Market

Clovis, NM. ‘September 2023 - Present

+ Trained new employees in product knowledge, + Resolved customer complaints quickly and

‘eustomer service protocols, cash handling fcetively while maintaining ahigh level of

procedures, and safety regulations professionalism

+ Helped oversee the dally operations ofthe store,

managing stalf and inventory

@ FOOD SERVICE MANAGER United Family Albertsons Market

Clovis, NEW MEXICO July 2020 ~ August 2023,

* Supervised portion control andl quantities of + Managed ordering, stocking, and inventory of food

preparation to minimize waste and beverages to ensure optimal customer service

1+ Mana ged daily food service operations including

staff scheduling, customer service, inventory

‘control, and meal preparation,

@ ASSISTANT FOOD SERVICE MANAGER United's Mark

Lubbock, TEXAS June 2019 ~ June 2020

+ Ensured compliance with health department + Analyzed sales data to identify trends in customer

regulations and established safety procedures, ‘orders and adjust menu items accordingly

+ Planned seasonal promotions thatincreased

revenuie while maintaining quality standards.

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