Sales Associate Customer Service

DESTINY

TLASECA

347-***-**** © ************@*****.*** © Ridgewood, NY 11385

SUMMARY

Upbeat, customer-focused Sales Associate with 3 years of experience in retail environments. Flexible

and approachable, with strong organizational and time management skills. Delivers memorable guest

experience through welcoming interactions and extensive product knowledge.

Detail-oriented Retail Cashier with reputation for excellent customer service in fast-paced settings. Using

great problem-solving skills to quickly resolve guest issues. Engaging with personable demeanor to

remain calm when dealing with hostile customers.

Friendly lash stylist dedicated to providing exceptional service to clients through delivery of beauty

services. Energetic professional with excellent skill and technique.

SKILLS

Decision-Making Relationship Building

Appointment Scheduling Social Skills

Adaptable to Changing Client Needs Clear Communication

Tool, Equipment, and Surface Sanitizing POS System Operation

Supply Ordering and Management Payment Processing

Workspace Organization Cash Handling

EXPERIENCE

Lash Stylist

Self-employeed Ridgewood, NY Oct 2021-Current

Cleaned client eyes prior to lash application with gentle eye makeup remove wipes.

Bonded individual eyelash extensions to natural eyelashes with liquid adhesive.

Kept track of customer services and preferences for future reference.

Educated customers on aftercare procedures to preserve natural eyelash health and longevity of

eyelash extensions.

Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.

Sales Associate/Cashier

Kid City Department Stores Brooklyn, NY Aug 2018-Sep 2021

Engaged customers in friendly, professional dialogue to determine needs.

Answered incoming telephone calls to provide store, products and services information.

Operated cash register by adhering to POS system processes and procedures when ringing sales and

tendering correct change and receipts.

Explained return and exchange policy to enforce, and accepted merchandise for refunds or

replacement with different items.

Answered product questions with up-to-date knowledge of sales and promotions.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

EDUCATION AND TRAINING

High School Diploma

Brooklyn Preparatory High School Brooklyn, NY Jun 2021

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