Tiffany Nock
New Castle, DE *****
************@*****.***
With a background in customer service, I excel in phone etiquette, managing the customer's needs, and on-the spot problem solving. I'm relatable, empathetic, and believe in putting the customer's relationship with my business first. Trained in First Aid/CPR, Microsoft Office, Conflict Management. Authorized to work in the US for any employer
Work Experience
Stock Associate
ShopRite Supermarkets-Bear, DE
February 2023 to Present
Unload trucks, take tote to aisle to upload product onto shelves. Work back stock and inventory. Produce Associate
Food lion-New Castle, DE
April 2024 to June 2024
Stock produce, clean floors, unload the trucks, stock product on sales floor, do scan outs of waste Cook/Prep
Delaware Park Casino-Wilmington, DE
October 2023 to April 2024
Hostess
CS Brazilian Steakhouse-Newark, DE
November 2022 to December 2022
I greet and seat patrons, keep work areas clean, do bathroom checks. I sometimes help with breaking down dirty tables and setting them up again. I also coordinate reservations and answer the phone and answering questions for potential patrons.
Safety and Security Officer
Securitas-New Castle, DE
August 2022 to November 2022
I observed and reported any incidents at the work site, I also upheld company policies. FC Associate I
Amazon.com-New Castle, DE
December 2021 to July 2022
I pick customer orders, inventory, packing and shipping. Production associate 2
Nixon Medical-New Castle, DE
September 2021 to December 2021
Sort dirty medical linen and clean area at end of day. Warehouse kitchen associate
Just Food For Dogs-New Castle, DE
May 2021 to June 2021
My Job was to prepare, package, inspect packaging, and prepare dog food for shipping. When we reached our quotation we would clean the work area and make boxes for the shipping of the dog food until the shift was over.
Cashier
Tobacco Time-Bear, DE
March 2021 to May 2021
I cash out customers, clean, take out trash, and assist customers with getting their lottery tickets. I also restocked drinks, energy drinks, and cigarettes.
Front end csa
Lowe's Home Improvement-New Castle, DE
May 2020 to March 2021
My duties were to assist customers with getting help in other departments, checking them out. I also restocked drinks, snacks, and batteries. I was also working customer service where I would help resolve customer's issues to the best of my ability, and process returns. I cleaned and sanitized my work areas often.
Education
Medical Assistant Degree in Anatomy and Physiology Dawn Training Centre
2007
High school diploma or GED
Skills
• Medical Scheduling
• Patient Care
• Medical Office Experience
• Customer service
• Food service
• Phone Etiquette
• Clerical Experience
• Food preparation
• Sales
• Cash handling
• Guest services
• Microsoft Office
• Administrative experience
• Customer service
• Appointment scheduling
• Negotiation
• Cash handling
• Communication skills
• Retail sales
• Typing
• Inside sales
• Cash management
• Front desk
• Restaurant experience
• Guest services
• Security
• Hospitality
• Leadership
• Conflict management
• Cash register
• Recruiting
• Cooking
• Marketing
• Sales
• Clerical experience
• Supervising experience
• Kitchen experience
• Knife skills
• Culinary experience
• Security
• Law enforcement
• Conflict management
• Organizational skills
Certifications and Licenses
Medical Assistant
October 2007 to Present
I am prolific in Microsoft office, medical billing, icd 9, anatomy and physiology, and phlebotomy. Driver's License
First Aid Certification