Project Management RevOps Data Analysis Process Optimization
Resume:
Rebecca Kwasigroch
Rolling Meadows, Illinois
***********@*****.***
www.linkedin.com/in/rebeccakwasigroch
Growth-focused, award winner with a proven track record of excellent problem-solving skills, strong attention to detail, and organization skills to identify, lead, and improve process efficiencies. A catalyst for positive change with the ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
Skills
Strategic Planning • Process Optimization • Project Management • Leadership Development • Customer Relationship Management • Business Intelligence • Process and Tool Adoption • Territory Management • Market & Customer Segmentation • Data Analysis • Talent Management • Compensation Design • Data Governance • Product Ownership • Pricing Analysis • CPQ • AI • P&L Ownership • SQL • Contract Management
Software: Salesforce, Clari, Quip, HubSpot, HG Insights, Google Suite, Microsoft Office Suite (Advanced Excel), Power BI, Dynamics CRM, Dynamics ERP, Asana, SAP, Tableau, Epicor, Jira, Adaptive, Hive, Trello, Lucidchart, Visio
Experience
Freelance Consultant
JANUARY 2024 - PRESENT
Utilized advanced data analytics techniques to derive actionable insights, improving client attrition by 25% through targeted customer segmentation and personalized marketing strategies.
Provided in depth pipeline analytics supporting a new forecast model based on data driven insights including historical sales, seasonality, attrition, and probability by product type and market.
Redaptive, Inc.
Director of Sales Operations
JULY 2021 – DECEMBER 2023
Implemented GTM strategy and revenue operating model to consolidate 4 stand-alone business units including equitable sales territory planning and compensation plans tailored to different sales motions with 100% user adoption.
Spear-headed organizational wide standardization of single source of truth reporting and data governance while managing differing stakeholder needs and complexities.
Developed cross-functional monthly leading and lagging KPIs aligned to the strategic business plan supporting executive management.
M. Holland Company, Northbrook, Illinois*
Senior Manager, Commercial Operations
DECEMBER 2019 – JULY 2021
Instrumental in identifying and leading cross-functional efficiencies including the automation of a forecast process with a $93,000 net present value and 25% cycle time reduction.
Lead commercial design in ERP implementation, resulting in successful deployment of Microsoft Dynamics and proprietary CPQ system.
Created framework and strategic business plan growing Commercial Operations to include process improvement, predictive data analytics, and executive branches to scale a $1.5B business supporting ~250-person Commercial team.
M. Holland Company, Northbrook, Illinois*
Manager, Commercial Operations
OCTOBER 2015 – DECEMBER 2019
Pioneered the Commercial Operations team, initiating best practices in business operations, territory alignment, budgeting, and supporting the global go-to-market strategy.
Created and implemented new commercial compensation process including supporting data and reporting with audited results of 100% accuracy.
Guided the agile design, testing, and deployment of proprietary CRM/ERP app sprints, tailoring the opportunity process to multiple business units.
*Joined M. Holland in 2005 and held various positions in customer service and other support roles prior to 2015.
Education
MAY 2020
Associate of Arts Business Management/William Rainey Harper College, Palatine, IL
4.0 GPA, Phi Beta Kappa
FEBRUARY 2019
Business Management Certificate/William Rainey Harper College, Palatine, IL
ANTICIPATED AUGUST 2024
Project Management Professional (PMP) Certification & Digital Badge/PMI, Newton Square, PA
Awards
MAY 2020
President’s List & Honoree
Honored at school graduation ceremony as the only 4.0 student in the graduating class.
DECEMBER 2018
Marvin Holland Award
Second winner of the prestigious top company award presented to employees who made significant impact and are catalysts for change.
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