Graduation

S K I L L S

C O N T A C T

E D U C A T I O N

UNIVERSITY OF KARACHI

Bachelor of Arts (B.A Graduation)

1991

SINDH BOARD OF TECHNICAL

EDUCATION

* **** ******* ** *********

Engineer in Electrical Technology

1991

SINDH BOARD OF TECHNICAL

EDUCATION

1 Year Diploma of Computer

Science (1440 Hours)

1991

C E R T I F I C A T I O N

ENGINEER SUPERVISOR Pakistan Telecommunication

Company Limited 2009

A B O U T M E

I am a dedicated and results-driven professional with extensive experience in service management and customer coordination, particularly in the telecommunications and appliances industry. My background includes leading teams and exceeding customer expectations, which has sharpened my ability to thrive in dynamic environments and optimize operational efficiency.

I am now looking to bring my commitment to excellence and strong organizational skills to a retail environment. Whether as a cashier, store manager, or entry-level asset protection associate, I am confident in my ability to contribute positively to your team. W O R K E X P E R I E N C E

ASHFAQ AHMED

+1-713-***-****

4450 Summer Mountain Trl,

Spring, 77388 TX, USA.

******.********@*****.***

Customer Service

Operational Efficiency

MS Office Proficiency

Project Management

Inventory Management

Loss Prevention

Merchandising

Operational Efficiency

CONTROL TECHNOLOGY TRAINING

PAK SWISS Precision Mechanics & Instrumentation

Training Centre Karachi

ASSISTANT BUSINESS MANAGER Pakistan Telecommunication Company Ltd. PTCL. (1995-2014)

Served as an Assistant Business Manager at PTCL, I excelled in customer dealing and service coordination. My role involved promptly addressing client inquiries, ensuring satisfaction, and coordinating service delivery across departments. This experience honed my skills in managing customer relationships and optimizing operational efficiency.

SERVICE MANAGER & CO-ORDINATOR Precision Appliances Private LTD. (2015-2024)

As a Service Manager and Coordinator, I led a dynamic team in delivering exceptional service to our clientele. My responsibilities encompassed overseeing service operations,

coordinating

technicians, and ensuring timely resolution of customer issues. With a customer-centric approach, I fostered strong client relationships and upheld service standards to exceed expectations. Communication

Teamwork

Flexibility

Creativity

Organization

Contact this candidate