Customer Service Data Entry

CHAD HUBBARD

Fort Lauderdale FL • *******.******@*****.***

Professional Summary

Results-oriented professional moves successful at continuously improving loading efficiency to deliver higher volume trips. Experience leading moving crews across full range of services from packing to unloading and set up. Extensive background with national and international movers requiring cargo preparation for ship and cargo logistics.

Skills

• Scheduling

• Information Security

• Account updating

• Data Entry

• Consultative Sales

• Product Knowledge

• Call Management

• Complaint resolution

• Report Generation

• Appointment Scheduling

• Sales closing

• Customer Relationship Management (CRM)

• Customer Service

• Critical Thinking

Work History

Long Distance Moving Specialist, 01/2024 to 05/2024 Nimbus Relocation Services

• Maintained open communication with clients throughout the entire moving process, addressing any concerns promptly and effectively.

• Facilitated post-move follow-ups with clients to address any outstanding issues or gather feedback for continuous improvement initiatives.

• Provided exceptional customer service throughout the entire moving process, leading to repeat business and referrals from satisfied clients.

• Conducted regular inventory audits to ensure all items were accounted for during each move, preventing loss or damage claims from clients.

Sales Associate, 01/2023 to 12/2023

UPS Store

• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Assistant Superintendent, 02/2000 to 12/2022

Sarasota National Golf Course

• Maintained a safe playing environment by monitoring weather conditions and implementing appropriate safety measures when necessary.

• Contributed to sustainable practices within the club by recycling materials and using eco-friendly maintenance techniques.

• Assisted in reducing water waste through careful irrigation scheduling and system adjustments.

• Provided valuable input during staff meetings, contributing ideas for improving course conditions and guest experiences.

Education

Associate degree - turf and ornamental management - Lake City Community College

Contact this candidate