Customer Service Assistant Manager
Resume:
JE
Jill Evans
Professional Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Work History
Piatti Restaurant - Bartender/Server
Danville, CA
06/2017 - 03/2024
Zio Fraedo's - Sever/Banquet Server
Vallejo, CA
02/2022 - 11/2022
Mel's Diner - Server Assistant Manager
Brentwood, CA
09/2012 - 02/2017
Served high customer volumes during special events, nights, and weekends.
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Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
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Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
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Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
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Served appetizers, delivered entrees, and refilled beverages for banquet guests.
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Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
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Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
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Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
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Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
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Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
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************@*****.***
Mesa, AZ 85208
Skills
Strong multitasking
Cleanliness and hygiene
Engaging personality
Team player attitude
Patience and Tolerance
Highly reliable
Liquor, beer, and wine knowledge
Customer Service
Strong multitasking
Education
05/2003
Los Medanos College
Pittsburg, CA
Associate of Science: Child Development
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