Front Desk Customer Service
Resume:
Tori Rittenhouse
Longview, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Youth Counselor
Normative Services-Sheridan, WY
November 2019 to July 2023
Helping with troubled teens that have drug and alcohol addiction and are court ordered to our facility Night Auditor
Buffalo Inn-Buffalo, WY
October 2019 to November 2019
Checking guest in, doing the night audit, setting up breakfast, folding laundry and checking guest out before my shift ends
Breakfast Attendant/front desk
Hamption Inn-Buffalo, WY
August 2019 to August 2019
I prepare breakfast for the guest and keep it stocked plus I work the 2-10 shift on the front desk Caregiver
MEL'S HELPING HANDS-Buffalo, WY
April 2019 to May 2019
Caring for elderly people in their homes in their last days. My patient passed away and they were unable to find another client
Housekeeper
Quality Inn and Suites-Buffalo, WY
March 2019 to April 2019
Cleaning and preparing guest rooms and being assistant housekeeping supervisor Hotel Manager
Eureka Casino Resort-Mesquite, NV
July 2017 to March 2019
Managed the hotel section of the resort
Housekeeper
Rising Star Sports Ranch Resort-Mesquite, NV
August 2016 to November 2016
Cleaning and preparing guest rooms
Education
Assosiates in management
Penn Foster Career College - Scranton, PA
October 2016 to July 2017
Required in Required
Buffalo High School - Buffalo, WY
August 1992 to May 1996
Skills
• Houskeeping
• Hospital
• Housekeeping Supervisor
• Guest Service
• Front Desk
• Housekeeping
• Filing
• Cleaning (10+ years)
• Hospitality (10+ years)
• Customer Service
• Communications
• Time Management
• Word
• Cash Register
• Communication skills
• Customer service
• Computer skills
• Organizational skills
• Sales
• Front desk
• Hospitality
• Retail sales
• Shift management
• Restaurant experience (5 years)
• Cash register
• Cash handling
• Guest services
• Typing
• Hotel experience (10+ years)
• Supervising experience
• Senior care
• Microsoft Office
• Hospital experience
• Time management
• Windows
• Office management
• Leadership
• Accounting
• Computer literacy
• Management
• Night Audit
• Organizational skills
• Microsoft Excel
• Organizational skills
• Microsoft Outlook
• Software troubleshooting
• Microsoft Word
• Practice management
• Budgeting
• Communication skills
• Quality control
• Manufacturing
• Sales
• Account management
• Accounting
• Microsoft Outlook
Certifications and Licenses
Driver's License
OSHA 10
July 2024 to July 2025
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