Customer Service High School

Kaylah L. Smith

773-***-**** **********@*****.*** Chicago, IL

Objective

To obtain a challenging position in customer service where my experience and skills can be developed into expert level and utilized to consistently provide exceptional experience Experienced as a cashier in both restaurant and retail environments Education Experience

Crete-Monee High School

General Education

GPA 3.0

June 2024

Cashier/Closer

Athens Gyron Restaurant Richton Park, IL

October 2023 – Current

• Manage and process sales transactions, interface with customers, and provide a quality experience

• Maintain order accuracy and timely fulfillment for to-go orders

• Complete training for internal POS system and third-party delivery apps such as DoorDash and UberEats

• Adept at managing cash and credit card sales transactions, balancing registers, and ensuring accurate counts

Customer Associate

Walgreens Salk Village, IL

May 2022 – August 2022

• Provide excellent customer service in a fast-paced environment

• Demonstrated attention to detail in accurately labeling shelves for appropriate pricing and stocking shelves

• Resolved customer issues which resulted in great feedback from management and customers

Key Skills

Customer Service

Conflict Resolution

Point-of-Sale Systems

Cash and Credit Card

Handling

Internships

BOLD Kollections

Accessories (e-

commerce)

2020- Present

Kendrahs Kitchen

2021- Present

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