Program Manager Project Management

MARLA QUADRI

**********@*****.*** 978-***-**** * Maura Circle, Westford, MA 01886 WWW: Bold Profile

Summary

Recognized as a highly motivated, organized and detail-oriented professional. Seeking to utilize my experience in Program Management, Customer Support, Sales, and Quality. Bringing over two decades of experience, along with strong analytical skills, problem-solving abilities, and a proven track record in managing complex programs within tight deadlines. Eager to apply my leadership abilities, time management skills and program coordination expertise to a dynamic role to drive efficiency and productivity. Passionate about continuous learning and excited to transfer my unique skill set.

Skills

Cost Management

Customer Service

Effective Communication

Multi-Operations Management

Problem Solving

Project Management (Agile/Waterfall/Scrum)

Quality Management

Stakeholder Management

Team Building

Experience

Spectrum Control

Marlborough, MA

Program Manager

2021 - 2024

Phoenics Electronics an Avnet Company

Acton, MA

Program Manager

Inside Sale Manager

2017 – 2021

i2 technology, Inc.

Bedford, MA

Program Manager /

TQM Quality Manager

GenRad, Inc.

Concord, MA

Statistical Research Assistant

Documented project charters to include scope, goals, and stakeholders to outline the resources and timeline needed to achieve the project’s objectives.

Utilized a stakeholder analysis to identify stakeholders and prioritize expectations and develop strategies for managing them.

Maintained projects plans with comprehensive tasks, milestones, and budgets using resource roles, responsibilities, and roadmaps while achieving the objectives.

Effectively secured Quality Management plans and evaluations throughout the project lifecycle while working with the quality team to implement policies and procedures and addressing any issues and concerns on the project deliverables.

Examined standards with evaluation presentations to review the progress of the project outcomes and impact to provide recommendations for improvementsh when necessary.

Identified successes and areas of improvements in relation to milestones with retrospective reviews. Identified best practices, lessons learned, and opportunities for improvement for future projects.

Program Manager for ARM and X86 server manufacturing supporting partner activities.

Accomplished Product Management and Application leader with proven success in the global semiconductor, server, and electronics markets.

Managed supply chain, inventory, work order execution, sales processing at the discrete semi and system/server level, supplier and partner relations, and internal/external sales team communication.

Supported critical design wins to drive sustainable revenue growth leveraging emerging technology to capture opportunities for cost savings.

Managed Inside Sales account responsible for $40M per year.

Responsible for $6 Million per month of Quoting of Printed Circuit Board Assembly including labor, material, test, and nonrecurring engineering costs.

Built and maintained excellent customer relations by interfacing and communicating with customers to resolve Manufacturing, Engineering, Quality, Purchasing, and Pricing Problems.

Lead auditor for ISO 9000 Registration #1915.

Trained and facilitated numerous problem-solving teams using 7 Step Methodology and Continuous Improvement Tools: Reduced documentation control (BOM and CAD) defects by 80%; increased incoming inspection yield by 60%.

Researched, developed, designed, trained, and continuously improved via evaluations quality tools training for more than 400 employees.

Facilitator for 7 Step Methodology application for several problem-solving teams which achieved the following improvements: saved 120 hours per year in course development set up time; decreased the number of bad crimps by 96%; decreased finance cycle time by 30% Designed and delivered 7 Step Methodology Case Study Workshop which resulted in hands-on experience for facilitators and team leaders.

Gathered data from various sources, including online databases, libraries, and interviews with experts.

Developed customer surveys to measure participant responses in experiments.

Education

University of Massachusetts Amherst Amherst, MA

Bachelor of Science in Applied Mathematics

Northeastern University Boston, MA

Certificate in Quality Management

Google Project Management: by Google on Coursera., Certificate earned on April 7, 2024

Cum 96.5

oCapstone: Applying Project Management in the Real World

oAgile Project Management: Google

oProject Execution: Running the Project, Google

oProject Planning: Putting It All Together, Google

oProject Initiation: Starting a Successful Project, Google

oFoundations of Project Managements, Google

Other Certifications

Six Sigma Principles, Kennesaw State

Project Management: The Basics for Success, Univ. of CA, Irvine

Create a Project Charter with Google Docs, Coursera Project Network

Introduction to Microsoft Excel, Coursera Project Network

Business Analysis & Process Management, Coursera Project Network

Create a Project Management Tracker using Microsoft Excel, Coursera Project Network

Introduction to Data Analysis using Microsoft Excel, Coursera Project Network

Product Management: A, Introduction, IBM

Finance for Non-Financial Professionals, University of Ca. Irvine, CA

Real Estate Salesperson License #9524795

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