Customer Service Retail Associate
Resume:
SHAKIL AHMED
L Outgoing, adaptable, hardworking, and driven
individual who is looking for a full time job.
U.S GREEN CARD HOLDER
Cupertino, CA-95014
*********@*******.***
EXPERIENCE
MEN’S WEARHOUSE -Springfield,VA. Sales Associate
June-2023 to till now in California
● Greets the customer and Ask what's bring them in the store.
● Explain the customer about the product.
● Built trust with the customer and advise which
product are the best for them with an affordable
price.
● Operate the cash register and provide the best
customer service.
J.C PENNEY Inc.- Springfield, VA. Retail Associate April-2023 - Dec-2023
● Service the customer in a helpful and friendly
manner including point of sale transactions, credit and loyalty program enrollment, and help him/her
find what he/she is looking for.
● Process online order delivered to the customer.
● Organize goods at floor reck properly and recover items from the floor.
● Work every week for Mark down.
● Merchandise the stock at back room,
Opening and Closing the register and counted the
SKILLS
Management in
repairments, utility
handlings, and power
substations,
multi-storey building
construction.
Basic computer skills
MS word,Powerpoint
Excel.
LANGUAGES
English (Fluent in
speaking, writing,and
reading)
Bengali (fluent in
speaking, writing, and
reading)
French (able to speaking
and reading)
T.J. Maxx Inc. -Cupertino,CA. Retail Associate.
June 2022 - March 2023
● Provided customers with fast, friendly,accurate
and safe service,process Checkout and/or Return
transactions, as well as monitor.
● Scan and bag all guest items efficiently.
● Speak to the benefits of the T.J.Maxx Credit Card with every guest and assist them through the
application process.
● Carefully inspect online return goods and gently finish transactions.
● During closing time restock the goods and clean
the work station.
● Diligently worked in customer service, answered
questions and concerns.
Macy’s Inc. - Santa Clara,CA -Store Associate
March 2022 - August 2022
● Service the customer in a helpful and friendly
manner including point of sale transactions, credit and loyalty program enrollment, and help him/her
find what he/she is looking for.
● Organize goods at floor reck properly and recover items from the floor.
● Work every week for Mark down.
● Merchandise the stock at back room,
● Opening and Closing the register and counted the money and dropped it to the Accounts department.
Home Depot - San Jose,CA - Cashier
. August 2020 to September 2021
● Provided customers with fast, friendly, accurate and safe service.
● Process checkout and return transactions as well as monitor.
● Scan and bag all guest items efficiently, neatly
● Taking cash /card/check from customer for
check out.
● Helped customers for self checkout.
● Sanitize the workstation and self check out
register after every customer uses it.
Pizza Hut - Cupertino,CA-Shift Manager
December 2019 - July 2020
● Efficiently prepared pizzas, breadsticks, chicken wings, brownies, and other meals.
● Regularly checked inventory and restocked
items.
● Worked cash register.
● Accurately counted total sales and sent to head
offices.
● Consistently regulated food safety conditions.
● Took in person and over the phone orders.
● Responsibly opened and closed stores.
● Cleaned equipment, mopped floors, sanitized utensil. Afmi Plaza Properties.-Bangladesh Coordinator
June 2013 - January 2019
● Organized and labeled software generated utility bills and distributed to 500 retail store.
● Maintained power substations.
● Managed repairments,plumbing,electricity,
construction.
● Communicate to the Head Office everydays
upgrade.
Gateway Education- Bangladesh- Manager
. January 2005 - October-2010
● Taught mathematics and science to students
. who were studying for their GEDs.
● Arrange GED exam.
● Manage the local branch and inform upgrade to
the Head Office.
EDUCATION
● Calbright College- Santa Clara, CA
CompTIA A+ exam certification course
Expected Completion: July-2024
● Sophia Institute of Science & Technology-
Alexandria,VA
Studying Azure SQL DB with BI Certification
Course
Expected Completion: June-2024.
● National University, Bangladesh.
B.Sc ( Associate's Degree)
Majore: Maths,Statistics & Psychology
Graduate -1995
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