Human Resource

Perla Yasiel Diaz

Cell: 862-***-**** Email: *****.*.****@*******.***

EDUCATION

Montclair State University, Montclair, NJ

Bachelor of Arts

Major: Industrial Organization Psychology / Minor: Business

Graduation: May 2021

QUALIFICATIONS SUMMARY

Highly motivated Human Resources Coordinator/Specialist with demonstrated success in delivering effective HR solutions. Experienced in onboarding and off-boarding, employee engagement, excellent interpersonal skills, benefits administration, personnel records management, employee relations, employment verifications, and corporate communication. Looking for a position in the Human Resources department that will utilize my business experience and educational background.

PROFESSIONAL EXPERIENCE

08/2022 – Present

Willis Tower Watson, Fort Lee, NJ

HR Administrator

Work closely with employees and the Leave Administration team regarding administration of FMLA and all other employee leave and tracking

Maintain employee data within the HRIS system and conduct periodic data auditing

Administer the Learning Management System which includes assigning courses, monitoring employee training requirements and status reporting

Handle ad hoc report request from HR Manager

Responsible for answering escalated employee inquiries made via multiple channels email, phone, case management system inquires may include interpretation of HR policies and procedures, information regarding employee programs, benefit ect

Liaise with external insurance vendors and ensure legal compliance

Report creation and submission of employee pay increase, referral bonus, and position movements

02/2022 – 08/2022

Greater Bergen Community Action, Hackensack, NJ

Benefit Specialist

Assists the Associate Director of Benefits Management in the administration of benefits programs, including conducting analysis and serving as primary contact with benefit providers (group health and life, workers’ compensation and other voluntary benefits)

Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information and performs quality control checks of benefits-related data

Assists with new-hire orientations & distributes all benefits enrollment materials

Updates benefit enrollment documents annually for open enrollment and new hire enrollments

Enrolls employees with carriers, when applicable, processes life status changes through the HRIS and collects supporting documentation

Responds to benefits inquiries from employees on plan provisions, benefits enrollments, status changes, benefits claim issues other general inquiries

Processes and administers all leave-of-absence requests and disability paperwork: Short Term Disability, State FMLA, Workers Comp and Federal FMLA

04/2021 – 2/2022

The Briad Group, Livingston, NJ

Human Resources Coordinator

Identifies benefit eligible employees and provides appropriate enrollment information & process enrollment changes

Provides information to carriers and sets up voluntary deductions within the payroll system

Maintains all benefit books and files in neat, organized alphabetical order by plan, tracks and controls missing waivers/enrollments and average hours

Assists Human Resources Specialist with employee and management questions concerning all benefit program matters

Oversees COBRA administration monthly, processes terminations weekly to comply with COBRA regulations

Prepares monthly calculation of insurance administration fees/premiums for remittance to carriers

Provides unemployment vendor with additional information on terminations as requested & file unemployment paperwork

Assists in the research of employee data discrepancies in the HRIS system & assist in turnover reporting when needed

11/2019 – 4/2021

Incoco Products LLC. HQ, Clifton, NJ

Customer Service Representative

Directly responsible for company information when conveying to external individuals regarding updates or policies

Developing daily reports of customers’ orders pending within the system with commentary for upper management and company records

Investigate pricing on orders with inaccuracies and submit credit request

Languages

Bilingual English/Spanish

Computer Skills

Microsoft Office (Word, Outlook,Excel{VLOOKUP, PIVOT TABLE, FORMULAS}), PowerPoint, Go to My PC, Skype, Zendesk, Research databases, Lawson, SmartSheet, MetLink, Aflac, Slack, Sharepoint, ADP, HR Cloud, Service Central, Workday, Workforce, Equal Employment Opportunity (EEO)

Contact this candidate