Allen Matos
Bronx, NY ***** ***********@*****.*** 917-***-****
Objective
Diligent and observant individual with a strong commitment to maintaining safety and security, seeking a position as a Security Guard to apply my keen attention to detail and quick response skills to protect property and individuals on the premises.
Areas of Expertise
Securing premises
Customer service
Commercial cleaning
Inventory control
Organizational skills
Driving
Picking/Packing
Data Entry
English/Spanish
Communication
Interpersonal skills
Sales
Phone Etiquette
Pet/Animal Care
Kennel Experience
Experience
Prospect Management Brooklyn, NY May 2016 – Present
Glenwood Management New York, NY Jan. 2007 – May 2016
Residential Security Guard / Doorman
Greet and direct all residents and guests in a courteous manner.
Treat all residents and guests with courtesy and respect.
Lock doors and gates of entrances and exits to secure buildings.
Patrolled premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.
Answer alarms and investigate disturbances.
Write reports of daily activities and irregularities, such as property damage, presence of unauthorized persons, or unusual occurrences.
Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Ensure that all fire safety protocols are followed.
Monitor CCTV systems and alarm systems.
Report any suspicious activity to the appropriate authorities.
Answer, screen and forward incoming phone calls.
Maintain log books for visitors and contractors.
Communicate any resident concerns to management.
Maintain accurate building delivery logs using building link.
Open doors, greet and screen visitors and delivery couriers.
Aid residents, visitors, and guests as needed.
Hail taxis for residents and guests, and assist with boarding.
Monitor the entry and exit of people and vehicles.
Keep the premises clean and tidy.
Education
Banana Kelly High School Bronx, NY
Earned High School Diploma