Administrative Assistant Relationship Management
Resume:
Stephanie Jacques
Uniondale, NY *****
**********************@*****.***
Work Experience
Credit Officer
CARRIBEX.SA - Port-au-Prince
July 2022 to November 2023
Adhered to banking standards and government lending guidelines for loan services. Organized and finalized loan applications for underwriter review. Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility. Devised collection recovery strategies to resolve customer issues and delinquent cases. Manage customer accounts
Prepare reports of large customers
Deliver goods on Accpac
Reviewed and verified income, credit reports and employment histories for each borrower. Obtained and interpreted financial statements to assist in credit limit reviews Administrative Assistant
KIKLOE - Port-au-Prince
May 2018 to July 2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Restocked supplies and placed purchase orders to maintain adequate stock levels. Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient. Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff. Investigator
BRANA S.A - Port-au-Prince
August 2017 to September 2017
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Prepared case reports from allegations, transcripts of interviews and physical evidence. Documented findings and prepared detailed reports. Carefully documented statements, observations, and evidentiary materials. Conducted interviews with witnesses and clients.
Education
Bachelor's degree in Business Management
Institut Haitien Des Sciences Administratives - 6, Christophe Ave November 2012 to November 2016
Certificate in Effective Leadership
HP-LIFE - Remote
July 2016 to July 2016
Certificate in Customer Relationship Manager
HP-LIFE - Remote
April 2016 to April 2016
Certificate in Language
America English School - 2, Travail Ave
September 2011 to April 2016
Certificate in ELECTRONIC ENGINEER / IT
CISCO - Ave N
September 2013 to June 2014
Skills
• Bilingual
• Office Management
• Sales
• Team Spirit
• Microsoft Word
• Sense of Observation
• Relationship Management
• Account Management
• Microsoft Office
• Leadership
• Loan Officer Experience
• Microsoft Excel
• Documentation Management
• Customer Relationship Management
• Customer service
• Customer relationship management
• Sales
• Microsoft Excel
• Microsoft Word
• Leadership
• Relationship management
• Customer relationship management
• Customer service
• Interviewing
• Account management
• Organizational skills
• Administrative experience
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